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What Generative AI Leaders Know That You (Probably) Don’t

Salesforce

We’ll highlight some of these high performers, including Schneider Electric , Rossignol , and General Mills. Whether you’re just starting out with AI or already innovating, this guide is your roadmap to delivering a trusted program blending data, AI and CRM. High performers, on the other hand, are past that phase.

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4 Steps Utilities Can Take to Build Trust with EV Drivers

Salesforce

By 2030, there will be over 26 million electric vehicles on U.S. But for now, customers dont think to consult their utility when theyre considering an electric vehicle (EV) purchase. How their electric bill will be affected. During the home visit, evaluate their electrical panel to see if it will accommodate 240-amp service.

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Are Utilities Ready? How To Engage Your Customers in the Most Competitive Market Yet

Salesforce

Energy customers know to call their utility first when they have a question about electric or gas service. Yet as electric vehicle (EV) adoption rises, many EV shoppers don’t know their electric utility can help them understand the costs and benefits of charging their cars at home. But the landscape is changing — fast.

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How to optimize sales and marketing processes for efficient customer acquisition

Martech

You don’t buy an electric screwdriver to drive nails, do you? Manual tasks like sending emails, entering data and scheduling appointments eat up more than half of their workday. You can also prepare templates and trigger canned responses to book appointments, cover the most frequently asked questions or handle objections.

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Prioritizing Safety in Field Service Can Boost Your Bottom Line, Too

Salesforce

According to the Occupational Safety and Health Administration (OSHA) , companies that prioritize safety build trust with customers. The agreement gives me peace of mind the generator will keep my home’s heat and electricity on during unexpected outages in the winter. This can lead to new business. 1 on your list of priorities.

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Your Business Needs a Bigger Sustainability Strategy

Salesforce

But there’s a trust gap here: many consumers aren‘t buying it. A growing number of companies are appointing executive-level sustainability gurus to lead their efforts. Once they make greener products, like electric cars and plant-based burgers, companies then need to increase consumer demand for them.

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Spending Smartly on Tech Is Key in a Downturn – Here’s How You Can Do It

Salesforce

To further help companies streamline their systems, maximize savings, and increase productivity, Salesforce has released the Sales Productivity Bundle , Service Efficiency Bundle , and Analytics Performance Bundle — all on a single, trusted platform. In fact, ADT has been able to move 40% of service appointments to virtual.