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It took me a long time to find my niche, but I’ll let you in on a little secret. Custom electric signs … winner winner, chicken dinner! It has to be B2B vs. B2C. For me, electric signs checked all of the boxes. They found their niche. Not my niche. I began in retail and then moved to B2B in 1977.
In hindsight, the biggest lesson was to go after a bigger market to increase your chances of success rather than getting stuck in a niche market. As early as 2013-14, Freshworks closed Burger King, 3M, Schneider Electric, Pearson, and Sony, and they all came inbound. Cast your net wide. Why is this important?
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