Remove Business Services Remove Closing Remove Customers Remove Repeat business
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How Nimble CRM Increases Company Sales Revenues

Adaptive Business Services

Ask a sales rep what they will close this month and, without some intensive research, they may be hard pressed to give you an answer. Revenues are the lifeblood of your business. Better customer relationships. We not only want to secure new customers, we need to increase business with our existing clients.

CRM 71
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What is R.U.M.?

Adaptive Business Services

How about never or close to it! There are only three possible outcomes from any customer interaction. You made the sale, but … you don’t have a customer that will buy from you again, without getting bids, and the one who will willingly refer you to others. . Repeat business. What are they? No competitors.

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Nimble CRM Introduces Workflows and You’re Gonna’ Love Them!

Adaptive Business Services

This includes creating the deal, associating it to a contact or company record, tracking the deal through a pipeline (your process for closing this deal), and generating forecasts based on your pipeline(s). A percentage chance of closing that is used to calculate the weighted deal value. A projected close date. A dollar value.

CRM 71
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No Crying in Baseball, No Do-Overs in Sales

Adaptive Business Services

And, for the record, the close is overrated. Some tips … Be prepared – Know your product and know your customer. Help to set, and then to manage, customer expectations – Every customer has expectations. Even if you got this sale, you don’t have a customer. Do you know what they are?

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Sales 101 – Big Game vs. Varmint Hunting

Adaptive Business Services

Farmers , on the other hand, excel at servicing existing customers and farming them for consistent repeat business. Depending on your business model, you will probably need both. . It’s the BIG KILL and it might also be the only deal that they are working and, if it does not close, they got nothin’.

Gaming 71
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The Worst Feeling in Sales

Adaptive Business Services

Still, I would need to look closely at each component of my sales process. . I will always look for ways to maximize my chances for securing the sale and that means focusing on repeat business from existing customers as well as referrals to new ones. Can I identify, and get close to, other deal influencers?

Sales 71
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Becoming a Master Networker – Being R.U.M.

Adaptive Business Services

Rapport – The correct amount of chit-chat is always important and this correct amount is dictated by the customer. Be Proactive – The absolute last thing that you want to see happen is for the customer to contact you to check on the status. Selling time is for being in front of a customer. Put your phone away!