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Differentiation – The Secret Sauce of Selling

Adaptive Business Services

You may be in sales but you are also a customer. Non-responsive Pushy Poor follow-up Did not keep commitments They knew nothing about my business or my needs Did not meet my expectations I never knew where we were in the process They did not listen They got it wrong! You made a sale but not a customer. Think about this.

Sell 77
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How Nimble CRM Increases Company Sales Revenues

Adaptive Business Services

Revenues are the lifeblood of your business. Better customer relationships. We not only want to secure new customers, we need to increase business with our existing clients. Focus on those prospects who are most likely to do business with us. Customers vs. prospects. More and better prospects. By territory.

CRM 71
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What is R.U.M.?

Adaptive Business Services

There are only three possible outcomes from any customer interaction. You made the sale, but … you don’t have a customer that will buy from you again, without getting bids, and the one who will willingly refer you to others. . Repeat business. I actually do think about my customers at 3 AM. What are they?

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Finding Your Niche in a Sales Career

Adaptive Business Services

Custom electric signs … winner winner, chicken dinner! My preference is for new vs. repeat business depending on dollar value. I have to know that the company cares about it’s people and it’s customers. I excel at educating my customers. Office equipment was a winner. Computers and software … ok, but not awesome.

Niche 71
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The Simple 5-Step Process for Selling Success

Adaptive Business Services

Instead, let’s talk about being different and, if you are perceived by your customer as being just that, your sales will increase dramatically. Becoming this will naturally lead to exceeding your customer’s expectations and this leads to sales, repeat business, and referrals. I talk about being R.U.M. Where to now?

Process 77
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If Your Salespeople Hate CRM, Here Are Some Implementation Tips!

Adaptive Business Services

An Implementation Workshop addressing the following should be performed to define how Nimble will be set up and configured for your business. Standard and Custom Fields. Sales, Marketing, and Business Processes to be supported. appeared first on Adaptive Business Services. Project Goals and Objectives.

CRM 96
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No Crying in Baseball, No Do-Overs in Sales

Adaptive Business Services

Some tips … Be prepared – Know your product and know your customer. Help to set, and then to manage, customer expectations – Every customer has expectations. Even if you got this sale, you don’t have a customer. You exceeded their expectations – Referrals and repeat business.