Salesmate

MAY 5, 2020

Customer service has truly become the new sales engine – it’s the fact that is backed by numerous studies. The correlation is clear: good customer service creates happier customers, repeat purchases, more brand loyalty, and more sales. Customer service can be a profit center, too.

Service 110

Service Customers Cross-sell Sales 110

ConversionXL

OCTOBER 16, 2022

It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. Bad customer acquisition strategies can cause your business to fall behind more efficient competitors. Segment repeat customers and look at their purchase frequency.

Customers 129

Customers Retail Cross-sell Follow-up 129

Hubspot

AUGUST 12, 2014

Smart sales and marketing leaders know how important it is to collaborate with cross-functional teams. Here are three high-impact ways for Marketing and Sales to join forces: 1) Position Marketing as a content creation engine and Sales as a learning and distribution engine. To read more content like this, subscribe to Sales.

Cross-sell 78

Cross-sell Repeat business Education Sales 78

Veloxy

AUGUST 31, 2023

Know your product Whereas inside sales reps need to speak intelligently about their products, outside sales reps also need to know how best to use their products, their industrial applications, and in some cases the products’ intricate engineering. Maybe you’re selling the right products to the wrong audience in the wrong market.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

The 5% Institute

JANUARY 15, 2024

Crafting engaging content and optimizing it for search engines ensures that your products or services are easily discoverable. Implementing loyalty programs, personalized communication, and excellent customer service can foster customer loyalty, resulting in repeat business and positive word-of-mouth marketing.

Drivers/motivators 52

Drivers/motivators Repeat business Cross-sell Sales 52

The 5% Institute

JULY 7, 2023

By exceeding customer expectations, you can cultivate loyalty and drive repeat business. Develop a comprehensive digital marketing strategy that encompasses search engine optimization (SEO), social media marketing, content marketing, email marketing, and paid advertising.

Drivers/motivators 52

Drivers/motivators Referrals Objectives and Key Results Repeat business 52

The 5% Institute

JUNE 19, 2023

In the world of business, the terms “sales” and “selling” are often used interchangeably. So what is sales vs selling? While they are closely related, understanding the difference between sales and selling can have a profound impact on the success of your business. What is Selling?

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52