Salesforce

OCTOBER 29, 2024

Last year, we got an unexpected phone call telling us that our 20-year-old customer service management (CSM) system for our technical support organization would be deprecated. This was a huge shock — but as my company’s VP of global technical support, I quickly saw an opportunity to improve our technology.

Service 69

Service Customers X-functional Pharmaceutical 69

SaaStr

DECEMBER 3, 2024

His journey into technology leadership emerged from a strong technical background – he began his career as a software developer and gradually moved into executive roles. One of Gassner’s notable achievements has been maintaining high customer satisfaction rates while growing Veeva into a multi-billion dollar company.

Pharmaceutical 104

Pharmaceutical CRM Customer Relationship Management Technology 104

Veloxy

FEBRUARY 22, 2023

Field sales representatives are responsible for building customer relationships, understanding needs, and persuading them to purchase, while managers oversee teams, implement sales strategies, and ensure sales targets are met. Leverage technology : Technology can be a powerful tool for field sales representatives and managers.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Salesforce

DECEMBER 1, 2021

Visits to a doctor’s office to hand out drug samples are more limited, as are “lunch and learn” sessions to explain the latest technology to staff. Automate relationship discovery in healthcare sales. ??Medtech Learn how technology can uncover key connections in B2B Healthcare and Life Sciences to drive more sales. .

Healthcare 97

Healthcare Pharmaceutical Cold Call Hospitality 97

Salesforce

AUGUST 2, 2023

As businesses look for ways to serve customers more efficiently, many are realizing the benefits of generative AI. This technology can help you simplify your processes, organize data, provide more personalized service, and more. Learn about ethical AI AI technology is only as good as the data it draws from.

Customers 98

Customers Pharmaceutical Trust Technology 98

Veloxy

MAY 24, 2023

Tools for Analyzing Sales Velocity To effectively analyze and track sales velocity, consider utilizing the following tools: Customer Relationship Management (CRM) Software : CRM platforms, such as Salesforce , HubSpot, or Zoho CRM, provide robust features for tracking and managing sales activities.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical Sales 130

Sales Hacker

APRIL 9, 2019

Other generations see the way Millennials connect with people as fake or inauthentic, especially when it comes to talking through technology-based channels. As digital natives, Millennials are comfortable using technology as a self-expression. When I asked her for the secret to her success, she told me it was “being lazy.”.

Pharmaceutical 100

Pharmaceutical Sales Technology Technology 100