SaaStr

JULY 1, 2025

Administrative quicksand: CRM updates: 14% of time Email follow-ups: 18% of time Scheduling coordination: 12% of time Proposal/contract admin: 16% of time Internal meetings/reporting: 12% of time The Performance Gap : Most AEs are terrible at the non-selling stuff—and they know it. CRM data accuracy sits at 47% across most sales orgs.

Territory

Salesforce

NOVEMBER 18, 2024

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. This experience is essential for maintaining trust and engagement in financial services.

Service

SaaStr

JUNE 15, 2025

" – AI may soon replace your system of record – AI is becoming what's closest to you as the worker – Many of us already in ChatGPT 2+ hours a day – ChatGPT may soon be our model of what our CRM is Latest with @rodriscoll + @HarryStebbings … pic.twitter.com/ZsnPGlkQy5 — Jason ✨👾SaaStr.Ai✨

B2B

SaaStr

MAY 20, 2025

The HubSpot Journey: From Inbound Marketing to Complete CRM+ Platform HubSpot began with an idea in 2006: to own the inbound marketing space. Each module connects to the same Smart CRM database, creating a seamless ecosystem powered by AI. They’re targeting 20-22% operating margin by 2027 and 25% in the long term.

Customers

Salesforce

JUNE 12, 2024

billion social media users by 2027. It fosters relationships and builds trust. I don’t know what you’re currently using for your CRM, but as a marketing director, have you considered a CRM that can integrate and work directly with your sales folks? Want to take the #1 CRM for a test drive?

Sell

Salesforce

JANUARY 8, 2024

They bring together data from multiple sources — think your customer relationship management ( CRM ) and order management system s — to provide a holistic view of all your business activities. First is customer trust. Businesses collect a lot of it, but they don’t always know how to manage it.

Angle

Salesforce

JANUARY 11, 2024

About $3 trillion — that’s Forrester’s estimate for B2B sales by 2027, almost double what it was in 2021. Example: A nonprofit education organization might buy a CRM tool to keep track of the employees in the school districts it serves. And B2B salespeople are a big reason why it’s growing.

B2B