Remove Account management Remove Assembly Line Remove Customers Remove Product
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We Get Specialization Wrong!

Partners in Excellence

My earliest experience of specialization was product/solution focused specialists. When I started selling, I had the responsibility for growing a very large banking account. I focused on understanding my customer, identifying opportunities to grow, and building our value with the customers.

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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

In complex B2B buying, it’s popular to talk about being consultative and/or creating value with our customers. We talk about sales people as problem solvers, working with our customers to identify and help solve their problems. We are creating massive sales assembly lines optimizing the order taking process.

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No More Quotas, No More Commission: Sales Without SDRs

Sales Hacker

Make prospecting videos, follow-ups, product demos, and other communications that drive virtual selling. Outreach enables accurate sales forecasting, replaces manual processes with real-time guidance, and unlocks actionable customer intelligence to help you win more often. Try Vidyard for free by signing up at Vidyard.com/free.

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Who Owns The Customer Relationship?

Partners in Excellence

There are all sorts of phrases like, “people buy from people,” which ascribe the importance of building relationships with our customers. Yet, it seems that too much of how we actually manage the customer engagement life cycle seems to ignore the importance of developing relationships with our customers.

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The Problem With Efficiency

Partners in Excellence

Prospectors prospect, account managers account manage, product line specialists are expert in their product lines, and on and on… Each role is precisely defined, we have the metrics to by which we constantly measure performance. And each customer and each situation is different.

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Selling Would Be So Easy If It Weren’t For Those Damn Customers!

Partners in Excellence

We see discussions focused on increasing specialization in sales–actually adaptations of the Toyota Production System. We see discussions focused on sales messaging… stated differently, “What is it we are trying to tell the customer and how do we say it in the most persuasive manner possible.”

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How to Make a Winning Sales Organization Structure

Lead Fuze

In this article, we provide insights on how to build a product sales organization structure that yields results. In the SaaS world, it is not enough for us to look at salespeople as individual contributors but rather as an entire team across departments such as marketing and product development. Size of customers. The Island.