Remove Business Services Remove Closing Remove Repeat business
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Making the Sale IS NOT the Same Thing as Making a Customer

Adaptive Business Services

It will be a part of my teaching:) For many sales professionals, the finish line is clear: closing the deal. By prioritizing relationships, you increase the likelihood of repeat business. A great product or service backed by exceptional service can turn one happy customer into ten.

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My Six Selling Mantras

Adaptive Business Services

Closing is overrated … I’ve been around long enough to know that a salesperson’s inability to secure business is rarely tied to their inability to close the sale because … the close is the natural culmination of a sale done well. Exceeding customer expectations … say hello to repeat business and referrals.

Sell 62
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What is R.U.M.?

Adaptive Business Services

How about never or close to it! Repeat business. Referrals and repeat business, from all sources, will increase dramatically. appeared first on Adaptive Business Services. There is more good news when it comes to your competition. The bar to leap over them has been set incredibly low. What are they?

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Hiring Salespeople

Adaptive Business Services

I will assume that what I see during the interview process I will also see during training, how they will work with potential clients, and what will be their ability to earn repeat business and referrals. I also think that, the holy grail of selling, the “close” is highly overrated. I’m rarely disappointed in my assessments.

CRM 78
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Nimble CRM Introduces Workflows and You’re Gonna’ Love Them!

Adaptive Business Services

This includes creating the deal, associating it to a contact or company record, tracking the deal through a pipeline (your process for closing this deal), and generating forecasts based on your pipeline(s). A percentage chance of closing that is used to calculate the weighted deal value. A projected close date. A dollar value.

CRM 71
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No Crying in Baseball, No Do-Overs in Sales

Adaptive Business Services

And, for the record, the close is overrated. You exceeded their expectations – Referrals and repeat business. The post No Crying in Baseball, No Do-Overs in Sales appeared first on Adaptive Business Services. Perhaps so, but then it still remains your deal to lose. You get one chance. One chance only.

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The Worst Feeling in Sales

Adaptive Business Services

Still, I would need to look closely at each component of my sales process. . I will always look for ways to maximize my chances for securing the sale and that means focusing on repeat business from existing customers as well as referrals to new ones. Can I identify, and get close to, other deal influencers?

Sales 71