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What Is Good Customer Service?

Salesforce

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. What you’ll learn: What is good customer service?

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15 tools to make your customer service team more productive

PandaDoc

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. After two bad experiences, 76% of customers are gone. Enterprise pricing available.

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Generative CRM — Here’s What It’ll Mean For Your Business

Salesforce

How many hours would it take you to find a company overview, catch up on the latest company news, find the right contacts, and draft an intro email? Now imagine your customer relationship management (CRM) platform doing all this in seconds, so you can fine-tune that email and send it sooner.

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From leads to deals with CRM quoting software

PandaDoc

This is where the right quoting software steps in to strengthen your CRM, fusing customer relationship management and advanced quoting processes under one roof. Key takeaways CRM with an integrated quoting process reduces response time to customer inquiries, which is essential for achieving a cutting-edge sales pipeline.

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Sales Tools – Empower Your Business

The 5% Institute

CRM Software: Enhancing Customer Relationships Customer Relationship Management (CRM) software is a fundamental sales tool that centralizes customer data, facilitates lead management, and streamlines communication.

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vineyard vines CIO Believes Data Is for Everyone

Salesforce

That’s in line with one recent survey in which 62% of retail executives said they are highly likely to invest in resources for accessing customer data across various business functions, such as sales, marketing, and service operations. Forward-thinking retailers integrate data collected by various systems and improve data management.

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ActiveCampaign: Is It Worth It? A Review

The 5% Institute

ActiveCampaign is a powerful and versatile marketing automation platform that enables businesses to automate and optimize their marketing, sales, and customer relationship management (CRM) activities. You can easily view contact profiles, track deal progress, and automate tasks to streamline your sales processes.