The 5% Institute
AUGUST 7, 2023
The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation. By clearly conveying thoughts and actively listening, account managers can ensure client satisfaction and maintain long-lasting relationships.
Heinz Marketing
MAY 16, 2022
This week’s show is entitled, “ New Insights & Benchmarks for Customer Experience “ and my guest is Alan Gonsenhauser , Principal & Founder at Demand Revenue. Tune in to hear more about prioritizing the customer experience and learn: the difference between the infinite loop of prospect experience and lead management.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Salesforce
OCTOBER 26, 2021
To ensure predictable growth that offered customers digital-first, low-cost entry to products and services, businesses rolled out subscriptions. They also turned their focus to long-term customer success instead of one-off sales, reinvesting in employee retention to ensure there was no gap in customer relationships. “It
Search Engine Land
MAY 13, 2024
The most effective B2B content distribution channels, according to a study by Content Marketing Institute , are: Email (87%) LinkedIn (81%) X (80%) Facebook (80%) YouTube (62%) The study also found that the top goals for B2B content marketing are brand awareness (86%), lead generation (85%) and engagement (81%). How do you find them?
Martech
JUNE 7, 2022
Gain – Cost)/Cost) x 100 = ROI%. For example: If you are calculating productivity savings you want to make sure that everyone in the organization is using the same hourly rate for each job function. They should understand the value they bring to your environment and anecdotal data from other customers. The ROI formula.
Hubspot
JUNE 22, 2022
The concept of "business relationships" is pretty fluid — as there's no single, definitive entity that a business can enter a relationship with. Individual customers, employees, legal partners, other corporations, and a variety of other parties all sway how an organization plans and executes its overall business strategy.
ConversionXL
JUNE 16, 2015
Is X actually influencing Y, or is it a mere correlation? It’s analytical, it’s science, its creativity, its technical, its collaboration, its dealing with ambiguity, its building the bridges, it’s project [inaudible 00:01:10], it’s everything, above all, its voice of customer. The complexity is there.
Expert insights. Personalized for you.
52 
Let's personalize your content