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B2B Reads: Strong Leadership, Intellectual Diversity, and Strategic Planning

Heinz Marketing

How Leaders Can Control Their Frustrations with Team Members. Leaders cannot avoid frustrations amongst their business and employees, however many are aware that they can utilize emotional control to deal with it. Thank you, John Mattone , for helping us understand how to control our frustrations amongst team members. .

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How Performance Reviews Can Kill Organizational Culture

Partners in Excellence

So it was interesting reading a post, “How Performance Reviews Can Kill Your Culture” I found myself both agreeing with, but strongly disagreeing with the discussion in the article. First, most every organization does a terrible job with the performance review process.

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B2B Reads: Retention, Customer Centricity, and Shakespeare

Heinz Marketing

Customer centricity: What is it really and how do you get it? A closer look into what customer centricity really is and how you develop it. How to transform a chore from burden to benefit. How Performance Reviews Can Kill Organizational Culture. Great article, Denise Lee Yohn.

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How to Maximize Your Customer Training Investment

Sales Hacker

How to maximize customer training investment. The optimal process for achieving this can be broken down into twelve distinct components. Outline how each of these goals fits within your business’s wider objectives. Determine who will benefit – and how. And for 90% of customers, businesses are failing at onboarding.

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Ditching The Performance Review

Partners in Excellence

I was astounded to read “Let’s Kill The Performance Review” by Liz Ryan. The majority of performance review/performance management systems in companies are broken–or at least dysfunctional. Performance plans as a protection against legal action isn’t really a good defense.

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The Ultimate Guide to a Career in Sales

Hubspot

That can be true. So how do the two connect? How do you get started in sales? By the end, you'll know what skills can help you break into sales, what jobs are available, and whether or not sales is a good career for you. As the saying goes, "Time kills all deals." What's a typical sales career path?

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The Sales Manager’s Guide to Sales AI

Veloxy

The question now becomes, how does Sales Artificial Intelligence fit into all this? Well, there are numerous ways that AI for sales can benefit a sales team. These include accelerating lead volumes, closing rates, and overall sales performance. We’ll see how artificial intelligence is helping sales management and enablement.