Remove Account management Remove Assembly Line Remove Presentation Remove Process
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4 Key Components to a Winning Handoff Process for SaaS Companies

Sales Hacker

Isn’t it ultra-satisfying to watch a perfectly automated factory assembly line? Salespeople create relationships, but it has traditionally been up to the customer success or account management team to nurture them. What is the handoff process? Why is the handoff process important? See how smooth things are?

Process 76
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Rethinking The Sales And Marketing Organization

Partners in Excellence

” Sales picks up the process, SDRs call to qualify the opportunity, they hand the lead to an account manager who gets more information, the customer is handed over to a pre-sales person for a demo, then someone else try to close them. Likewise, sales shouldn’t be waiting for marketing to create awareness and demand.

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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

Too many organizations seem so focused on their own efficiency, mechanizing our process, and transactionalizing our engagement strategies. We are creating massive sales assembly lines optimizing the order taking process. At the time, many of us were alarmed with that statistic.

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No More Quotas, No More Commission: Sales Without SDRs

Sales Hacker

Outreach enables accurate sales forecasting, replaces manual processes with real-time guidance, and unlocks actionable customer intelligence to help you win more often. That’s where I present an alternative, which is the buyer centric revenue model. Find out why Outreach is the right solution at click.outreach.io/30mpc.

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The Problem With Efficiency

Partners in Excellence

Each step of our sales process is optimized to maximize the results our sales people get. We recognize different skills and capabilities are needed in different stages of the sales process. We start feeding customers through our process, moving them from person to person. And they are emotional.

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Are “Traditional” Selling Skills Even Relevant Anymore?

Partners in Excellence

At the risk of repeating myself, these programs have been upgraded in how they are being presented. The more “predictable” the process is, the more it can/will be managed by technology, bots, and automated agents. Many complex buying/selling processes simply cannot and should not be “transactionalized.”

Sell 92
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Selling Would Be So Easy If It Weren’t For Those Damn Customers!

Partners in Excellence

We have highly focused roles, each role focuses on it’s job in the sales process, once complete, the widget–I mean customer, is passed to the next function, then the next, then the next… on down the sales assembly line.