The 5% Institute

AUGUST 7, 2023

In today’s dynamic business landscape, possessing a comprehensive set of skills is crucial for any successful account manager. The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation.

Account management 52

Account management Negotiate X-functional Cross-sell 52

Sales Hacker

SEPTEMBER 21, 2021

When to use functional heads in lines of reporting. Our private membership connects you with a network of thousands of like-minded peers and resources, where you can tap into leadership opportunities, training, mentorship, and other services made for high-growth leaders like you wherever you are at in your career.

Territory 78

Territory Finance B2C X-functional 78

SaaStr

JULY 24, 2019

Gillian Heltai | SVP of Client Services @ Talkdesk. I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. Number two is how do you structure your organization around the customer success team or around the client services organization.

X-functional 54

X-functional Engineering Clients Start-ups 54

Salesforce

JANUARY 31, 2024

Tech sales refers to selling technology as a product or service. Tech sellers typically offer technological solutions to customers’ problems in the form of software, hardware, or information technology (IT) services. A company or an individual might purchase web hosting services for their business or personal needs, for instance.

Networking 59

Networking B2C Cross-sell Negotiate 59

Hubspot

FEBRUARY 11, 2019

Here are some creative techniques for thinking of a product or service. Since you have experience in sales development and account management at early-stage sales companies, you might decide to offer this service to tech startups. An MVP is the simplest, most basic version of your tool or service possible.

Minimum Viable Product 101

Minimum Viable Product Legal X-functional Networking 101

SaaStr

DECEMBER 17, 2019

Zach : Well, I guess in the truest sense we do sell software as a service. It allows us to think more about kind of where we end with the organization, how we interact with the organization, and allows us to spend a lot of time on account management and figuring out how best to kind of create champions out of those customers we have.

Finance 57

Finance X-functional Non-Profits Launch 57

Heinz Marketing

JANUARY 18, 2021

If you’re listening to us live on the Funnel Media Radio Network, thanks so much for joining us. It was kind of the Uber for X age. Most of them were, if not all of them, were from my personal network. If you found us on the podcast, thanks so much for subscribing, for listening. VC-backed startup, early stage company.

Pipeline 120

Pipeline Consult Sales Start-ups 120