SaaStr

FEBRUARY 15, 2019

In Today’s Episode: * David Skok , General Partner @ Matrix Partners: Why does David believe that all good products have at least one variable pricing axis? Chetan Puttagunta , General Partner @ Benchmark: Why does Chetan believe we have seen a strong decline in the per seat pricing model? What are the pros and cons? Listen on Spotify.

Price 43

Price Cross-sell X-functional Up-sell 43

ConversionXL

JUNE 30, 2019

Companies do it for a wide variety of reasons—SEO, branding, go-to-market strategy, pricing, etc.—and Competitor X is doing Y. We should do that, too,” or “X is the market leader, and they have Y, so we need Y.” Run a functional investigation. Most likely, they’ll only remember one—your main selling point.

UX 126

UX X-functional A/B testing User Experience 126

PandaDoc

MAY 8, 2023

On top of that, most of these platforms are equipped with analytics and tracking tools that allow organizations to gain valuable insights into customer behavior and use that information to streamline future support operations or better client onboarding. Enterprise pricing available. Pricing varies. Enterprise pricing available.

Service 52

Service Product Customers E-commerce 52

PandaDoc

OCTOBER 3, 2023

Do you feel like your selling job is becoming harder and harder over time? As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. So hurry up and learn how to stop wasting your time on inefficient routines and redirect your efforts to selling!

Process 52

Process Objectives and Key Results X-functional Sales 52

Lead Fuze

JULY 6, 2023

How different businesses benefit from understanding customer challenges Salespeople, hiring managers, advertisers, and entrepreneurs can all gain from recognizing their clients’ issues. Sales Reps: Understanding client needs boosts conversion rates with personalized solutions. Enhancing the client journey is essential.

Customers 52

Customers Clients Lead generation X-functional 52

PandaDoc

MARCH 7, 2023

This visual aid gives every member of your sales team a big-picture view of the entire selling process. A sales process flowchart enables you to cater every step to each individual customer or client. Of course, you’d also combine this with other proven methods, such as email lists and cold-calling potential clients.

Process 52

Process Objectives and Key Results Pitch Legal 52

ConversionXL

OCTOBER 4, 2018

But, Underwood continued, he tries to focus clients on “the one thing that, if we could predict it for you, would revolutionize your business.”. which customers will buy one or more products for a cross-sell or upsell. which customers will buy one or more products for a cross-sell or upsell. customer churn.

Sports 131

Sports Clients Engineering Niche 131

PandaDoc

APRIL 12, 2022

Example: 40 positive responses / 60 total responses X 100 = 67%). It’s possible for customers to love a product but dislike the price or to enjoy a product but dislike a brand. Software with high functionality, speed, and simplicity can be more readily adapted into a customer’s business model and can even boost their total revenue.

Customers 52

Customers X-functional Promote Price 52

ConversionXL

NOVEMBER 3, 2016

It’s often a higher purchase price (or at least a more complex sale). So while many usability heuristics remain the same in B2B website design and functionality , much of what goes into lead gen, sales, and analysis is different. Try to analyze the top 10% of clients you’d like, and figure out what they have in common.

B2B 110

B2B Conversion B2C SQL 110

Sales Hacker

MARCH 2, 2020

The New Solution Selling. The Little Red Book of Selling. Unbreakable Laws of Selling. The New Strategic Selling. Agile Selling. Spin Selling. Insight Selling. Spear Selling. The Psychology of Selling. Buyer-Centered Selling. Integrity Selling for the 21st Century.

Sales 141

Sales Technique Objectives and Key Results Non-Profits 141

SaaStr

JULY 24, 2019

Gillian Heltai | SVP of Client Services @ Talkdesk. I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. We sell contact center software. We are operating and selling mostly against companies that have been around 20, 30 plus years.

X-functional 54

X-functional Engineering Clients Start-ups 54

ConversionXL

NOVEMBER 11, 2015

To navigate the list, you can filter out tools based on function as well as for which size company it works best. They offer client-side, one-tail A/B testing along with full factorial MVT – the common experiments. For cross device testing, you can emulate a range of mobile environments across Android, Windows and iOS.

Conversion 124

Conversion A/B testing UX Consult 124

ConversionXL

APRIL 3, 2018

Two scariest words for SaaS customer – “pricing change’ – avoid shocking customers. They used humor – created a Chief Discount Officer’ – CDO – ‘humor to sell a deal’ campaign that included multple emails and direct mail. Value = (Knowledge + Process) x Skill x Attitude. Functional analysis.

A/B testing 106

A/B testing Objectives and Key Results Growth X-functional 106

ConversionXL

APRIL 12, 2017

It’s not which variant collects more email addresses, it’s which variant sells more books. Pay them upfront so they don’t try to say X to get the money. Don’t do what your clients want, don’t follow trends (like big banners). If the copy won’t sell them, what will? Copy either sells or it doesn’t. Image Credit.

Growth 86

Growth X-functional A/B testing Objectives and Key Results 86

SaaStr

JULY 15, 2022

How, if no one’s heard of you, do you sell to big companies? And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So again, we could use it for any function.

Growth 95

Growth Cross-sell Start-ups X-functional 95

SaaStr

AUGUST 15, 2020

A lot of your clients use New Relic heavily. They don’t know enough about their client, they don’t understand the business. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. Talk about what the near term trends are.

Retail 79

Retail Start-ups Drivers/motivators Up-sell 79

SaaStr

MARCH 5, 2019

The entire company was told about us selling our chat products Stride and Hipchat to our largest competitor in the space, Slack, four days before the news went out. We’ve made all the clients updated. Crossed a billion in revenue. It could influence the stock price. But it can be risky. Welcome Jay. Thanks Mark.

Objectives and Key Results 58

Objectives and Key Results Cross-sell Trust Product 58

SaaStr

MARCH 5, 2019

The entire company was told about us selling our chat products Stride and Hipchat to our largest competitor in the space, Slack, four days before the news went out. We’ve made all the clients updated. Crossed a billion in revenue. It could influence the stock price. But it can be risky. Welcome Jay. Thanks Mark.

Objectives and Key Results 54

Objectives and Key Results Cross-sell Trust Product 54