article thumbnail

5 Great Customer Relationship Management Examples

Veloxy

As the most important part of any business, it’s vital to have a good relationship with your customers to reduce attrition. This is why plenty of companies focus on Customer Relationship Management. What is Customer Relationship Management? But first, let’s try to define what CRM is.

article thumbnail

3 Easy Outside Sales Tips to Double Your Closing Ratio

Veloxy

What is your closing ratio? Your closing ratio (or close rate) measures your overall sales efficiency. It’s calculated by dividing the number of sales you’ve closed by the number of leads or opportunities in your pipeline (and multiplying that by 100 to generate a percent). Imagine you have a 20% close rate.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot

When it comes to sales, there's a lot of innovation happening — and therefore, a litany of new tools. But only one type of tool is considered "effective" by 78% of global sales professionals. It's a CRM (or Customer Relationship Management Platform). If you're in sales, this result shouldn't be a big surprise.

Closing 68
article thumbnail

The Ultimate Post Office Sales Closing Guide

The 5% Institute

However, the truth is that every time you interact with a customer, you have the opportunity to make a sale. Whether you’re selling stamps, packaging materials, or shipping services, closing sales is essential for the success of your post office business.

Closing 52
article thumbnail

How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

article thumbnail

What Is CRM (Customer Relationship Management) Software?

Hubspot

If you work in sales or marketing, you've probably heard this three-letter acronym tossed around before. CRM stands for 'customer relationship management.' CRM, or customer relationship management, refers to software that lets companies track every interaction with current and future customers.

article thumbnail

What Is Remote Closing? A Detailed Guide

The 5% Institute

As companies embrace the flexibility and efficiency that remote work offers, even the traditional realm of sales has undergone a transformation. Remote closing sales, a term that has gained significant traction, refers to the process of finalizing sales deals and transactions without the need for in-person interactions.

Closing 52