This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
A pause in conversation is often viewed negatively, indicative of uncertainty or lack of preparation. However, when used strategically, a pause is a powerful tool. It can help in structuring your thoughts, emphasizing key points, and creating an environment for thoughtful conversation. In sales, where the urge to fill every moment with speech is strong, the ability to pause is both a skill and an art.
Here’s what it really took for Attentive to go from $0 to $500M ARR in just 7 years, sending over 32B text messages and generating $20B+ in revenue for their 8,000+ customers. CEO Amit Jhawar joined us at SaaStr Annual for a deep dive: 1. Solve The Hard Problem First And Patent It The first key insight? Everyone knew mobile commerce was exploding (from 15% in 2014 to 75% in 2024), but reaching customers on mobile was broken.
In the current economic climate, businesses must carefully consider whether discounting is the right strategy to maintain or grow sales. While discounting can stimulate demand, clear inventory, and improve cash flow, it also comes with risks such as margin erosion and brand devaluation. By implementing a strategic discounting approach, businesses can mitigate these risks and leverage discounts effectively.
As humans, we naturally fear rejection and do everything possible to avoid it. Were social creatures at our core, and being rejected feels like were being shunned, banished, or kicked out of the group. In fact, the two biggest human fears are rejection and deathand as strange as this may sound, in our hearts we fear rejection more than we fear death.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Sales is one of the most demanding professions, requiring high levels of energy, resilience, and charisma day in and day out. Whether we acknowledge it or not, the constant pressure to perform, meet quotas, and stay on can be draining. The truth is, success in sales doesnt just come from mastering the art of persuasion or understanding your product inside and out.
Top Posts: #1: The Top 10 Mistakes SaaS Startups Make: The 2025 Edition #2: When You Raise Venture Capital, A Clock Starts Ticking. At First, Softly. Then Louder and Louder. #3: What Works Better for Field Marketing: Small, Intimate Events? Or the Big Mega Industry Events? #4: AI is the Best Thing to Ever Happen to SaaS. Why? Its Unlocking Even More Budget #5: 5 Interesting Learnings from Sailpoint at $820,000,000 in ARR Top Vids and Pods: #1: HubSpot Co-Founder Brian Halligan on How to Hire Gre
Can MSPs overcome the challenges of unpredictable sales and retaining top talent? Join us for an insightful conversation with Ian Richardson , co-founder and CEO of Fox and Crow Group and MSPSalesProcess.com, as he explores the world of Managed Service Providers (MSPs) in 2025. With nearly 45,000 MSPs nationwide, Ian shares his expert advice on overcoming sales barriers and attracting top talent in the industry.
Can MSPs overcome the challenges of unpredictable sales and retaining top talent? Join us for an insightful conversation with Ian Richardson , co-founder and CEO of Fox and Crow Group and MSPSalesProcess.com, as he explores the world of Managed Service Providers (MSPs) in 2025. With nearly 45,000 MSPs nationwide, Ian shares his expert advice on overcoming sales barriers and attracting top talent in the industry.
Listening is not merely a skill but a superpower that sets incredible salespeople apart. It builds trust, uncovers needs, and fosters meaningful connections that drive results.
Check my recent review on the 7 best employee management software to fuel business growth and provide a class apart employee experience to grow in 2025.
The sales workflow but have also redefined the sales process, making it more efficient, data-driven, and customer-centric. As we look toward the future, the integration of machine learning and artificial intelligence (AI) promises to further revolutionize this field.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Sales training and coaching are indispensable tools in the arsenal of any sales organization aiming for sustained growth and success. By investing in the professional development of sales representatives, companies not only enhance individual performance but also elevate the entire team's capabilities.
The rise of artificial intelligence (AI) and chatbots has sparked a significant shift in how businesses interact with their prospects and clients. What is the role of human salespeople in this new era, and how can they ensure their relevance and job security?
This article delves into the hidden challenges of hiring full-time sales employees and proposes an alternative approach that mitigates these risks while maximizing the potential for revenue growth.
This article explores the essence of sales liquidity, its significance, and its transformative potential for businesses striving to optimize their operational expenditures (OpEx) while maximizing return on investment (ROI).
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
What separates a good salesperson from a true sales superstar? The answer might surprise you. It's not always the years of experience or the prestigious degrees that predict success. Instead, it's a unique blend of intrinsic traits that often fly under the radar during the hiring process.
In the competitive realm of sales, traditional approaches often emphasize charm and straightforwardness. However, a less conventional tactic, sarcasm, has shown remarkable efficacy, offering a distinct advantage to those who master its subtleties.
While the primary goal of any sales effort is to secure customers and boost revenue, there are occasions when saying "no" to a prospective customer is not only prudent but necessary for long-term success and team well-being
Sales compensation is a pivotal element of a sales organization's success. It not only motivates sales professionals but also aligns their activities with the strategic goals of the business. This detailed guide delves into the various components of sales compensation, explores different compensation structures, and provides insights into effectively implementing and managing these plans.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Resilience in sales is about bouncing back from these daily rejections faster than a boomerang in a wind tunnel. Its crucial because, lets face it, the sales landscape is often a brutal battlefield where only the tough survive.
While AI holds significant promise for transforming sales processes, you should carefully consider whether to invest in AI technology by understanding the potential benefits with the risks and costs. Doing so will help ensure that any AI implementation is successful and aligns with your overall business strategy.
Sales is a demanding field, but its also rewarding. By prioritizing our mental health, setting boundaries, and taking time to recoup, we can maintain high levels of productivity without sacrificing our sanity.
While digital communication tools have their place, the telephone remains a potent tool in the sales process. By mastering the art of the outbound sales call, you can unlock new levels of engagement and success.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
in a rush to fill a vacancy, companies often fall into the trap of hiring quickly, based on gut feelings or a smooth-talking candidate. And before you know it, youre down $250,000or morebecause you didnt take the time to properly vet your new hire.
Listening is not merely a skill but a superpower that sets incredible salespeople apart. It builds trust, uncovers needs, and fosters meaningful connections that drive results.
We organize all of the trending information in your field so you don't have to. Join 26,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content