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B2B Reads: Learning from Mistakes, SDR to AE 90-Day Guide, and yes More on ChatGPT (Beginner’s Guide, New Jobs)

Heinz Marketing

This week, we’re focusing on a hot topic in today’s business world: artificial intelligence (A.I) IKEA bets on remote interior design as AI changes sales strategy By Helen Reid Read to learn how instead of cutting jobs in the wake of AI, IKEA is retraining and upskilling the staff they already have.

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4 Ways Your Contact Center Can Get Started With Generative AI

Salesforce

The hottest topic in service today is generative AI, especially in the contact center. 84% of IT leaders we surveyed in a recent study say generative AI will help their organization better serve customers, and every day I speak with service leaders who are excited about the potential for generative contact center AI.

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PPC 2023 in review: UA sunsets, Google antitrust trial, X’s downfall and more

Search Engine Land

A few weeks later, eight individuals accused Google of illegally using copyrighted content and stealing the personal information of millions of Americans to train its AI products in a proposed class action lawsuit in San Francisco. 8 new AI-powered GA4 features to enhance app measurement and performance on Aug.

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What Sales Reps Get Wrong When Leveraging AI for Sales Outreach

Hubspot

78% of sales professionals agree that AI can make them more efficient at their job – including sales outreach. But while AI can open many opportunities for scaling and improving your outreach, this technology is still new to most of us, and that newness can lead to potential missteps. Approaching AI as a copy-and-paste tool.

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3 Keys to a Winning Social Commerce Strategy

Salesforce

In fact, 66% of customers have stopped buying from a company whose values didn’t align with theirs — up from 62% in 2020. Find and create moments that blend your brand’s purpose with trending topics and formats. By using generative AI , your social, merchandising, and marketing teams can work smarter, not harder.

Sports 52
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Unriddled: New Data on Trust in Facebook, Product Announcements from Apple, and More Tech News You Need

Hubspot

Out of the same set of respondents, 66% say they trust Amazon to obey data privacy protection laws, while 62% trust Google. Facebook has reportedly shelved its plans to unveil an AI-powered smart speaker at its May 2018 F8 developer conference. Here's what to expect. Read full story >> No Smart Speaker from Facebook.

Trust 66
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The Ultimate Guide to Lead Prioritization

Veloxy

We’re also focusing on the fact that 66% of the time, the average salesperson uses “gut-instinct” , geography, the alphabet, and company size to prioritize leads. What is Sales AI and How is it Used in Lead Prioritization? Now you’re thinking, “ Well, how else should I be prioritizing leads and opps? ” I’m glad you asked.

Up-sell 189