SaaStr

MAY 16, 2025

Data shows only about 2 out of 20,000 customers in one platform moved to 100% AI for customer support. Marketing and AI: What CMOs Are Really Buying Products like Clay are winning because they’re solving an existential threat for CMOs. Push until something breaks, then throttle back slightly.

Strategic partnership 113

Strategic partnership Construction Manufacturing Strategize 113

Martech

DECEMBER 26, 2024

Customer experience faced serious challenges during the pandemic. Customers want it all, and really theres no excuse for them not to get it. The key to customer success will be maintaining a strategy for covering all bases. The main message for marketers is to bring everything together. Now, theres no looking back.

Customers 126

Customers Government Healthcare Hospitality 126

SaaStr

JUNE 20, 2025

The Great Spending Showdown: AI vs SaaS in 2025/2026 — What Every B2B Leader Needs to Know We’re witnessing the most dramatic shift in enterprise tech spending since the cloud migration began 15 years ago. growth rate vs. SaaS’s 18.4%

Government 115

Government Legal Engineering Growth 115

SaaStr

JUNE 7, 2025

Even more telling: OpenAI, despite maintaining market leadership at 33.9%, has actually seemingly lost some ground from its peak share levels. But it’s just one data point, albeit across many Ramp customers. Current spending patterns may reflect budget constraints rather than demand softening.

Growth 112

Growth Represent Government Pipeline 112

SaaStr

JUNE 8, 2025

A real example : Jason shared the story of MangoMint, a SaaS platform for spas and medical offices. The CEO realized that with MCP, customers could book appointments through ChatGPT or Claude without ever knowing which booking system the business uses. “I could become a pipe overnight,” he said.

B2B 95

B2B Strategize Cross-sell Gaming 95

SaaStr

MAY 23, 2025

The Anthropic Growth Story Let’s talk about real AI success: Anthropic’s run rate grew from $1B to $2B in a single quarter (Q4 2024 to Q1 2025), with 100,000+ customers growing 8x year-over-year. The question becomes whether you can out-innovate them or find a defensible niche.

Legal 64

Legal Price Niche Negotiate 64

Martech

APRIL 8, 2024

She expects this and other genAI search innovations will mean huge changes in digital marketing. By 2026, search marketing will lose market share to AI chatbots and other virtual agents, with traditional search engine volume dropping 25%. One that provides true benefit for the customer. What does that do?

B2B 120

B2B B2C Conversion Pitch 120