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22 must-have reports for measuring CRM health

Martech

Even the best CRM is nearly useless without clean data. Knowing where contacts are in their customer journey lets you see whether they should be handed off to sales or further nurtured by Marketing — and how to communicate with them when you do. Clear these to improve performance.

CRM
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HubSpot’s July 2024 updates: Big moves toward better efficiency and security

Martech

How it helps you This update allows organizations to efficiently manage recurring retainers and customer renewals through Commerce Hub Subscriptions, even if you’re not using HubSpot Payments. How it helps you This feature helps users quickly assess communication with contacts at a glance.

CRM
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17 Best Sales Productivity Tools Your Team Needs in 2025

Veloxy

Sales teams can manage their entire workflow from a single interface. Salesforce Sales Cloud - CRM Platform My experience as a sales productivity platform CEO has exposed me to many CRM solutions. The platform works with over 90 tools and syncs smoothly with major CRM systems. month or $959.88/year year Advanced: $179.99/month

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CRM strategy: What every business needs to improve customer relationships

PandaDoc

Customer relationship management (CRM) software is a popular choice for many businesses. These platforms help to build a historical record of customer engagement and interactions over time by managing correspondence, keeping track of specific buyers and stakeholders, and even assisting with quote generation and marketing campaigns.

CRM
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Boost Sales Productivity and Sales Efficiency: Top Strategies Unveiled

Veloxy

They are those who need to contact customers directly and handle every part of the sales process that comes into direct contact with the customer’s eyes or hands. It is also much faster than any other message creation method, allowing your team to respond to contacts at lightning speed and keep customers engaged.

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Yes, Brands Can Turn Customer Service Into a Profit Center

Salesforce

You may view your contact center as a cost center, with ongoing pressure to cut operational expenses. We’ve seen customer service evolve in recent years: Contact centers traditionally came into play after a purchase — handling lost shipments, defective merchandise, and returns or exchanges.

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HubSpot Marketing Hub is moving up to better serve larger marketing teams

Martech

AI-powered Lookalike Lists to help find new customers Lookalike Lists in Marketing Hub Enterprise help marketers find more ideal customers from existing contacts. Breeze AI analyzes lists in HubSpots Smart CRM to identify contacts who share attributes and actions similar to those of a users best customers.