Remove Appointment Remove Contact Remove CRM Remove Service
article thumbnail

From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. But the question is, how can you reach this audience at the right time, with the right message, in a way that doesn’t make them feel like they’re being sold to during a service visit?

Service 105
article thumbnail

Contact Center Automation: Your Guide to Efficiency and Customer Happiness

Salesforce

When it comes to great customer service, your contact center plays an important role. We found that 94% of customers say a positive customer service experience makes them more likely to make a purchase again. What is contact center automation? What are the benefits of contact center automation?

Contact 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How To Get Started With Customer Service Automation

Salesforce

Are your service agents drowning in mundane daily tasks? Then your business might be a good candidate for customer service automation. Customer service automation isn’t a switch you simply flip. Our guide reveals how high-performing service orgs make it happen. That’s where a service workflow process map comes in.

Service 98
article thumbnail

20 Key Reasons Why Salesforce is the Best CRM for Field Sales

Veloxy

Salesforce is the leading CRM platform in the market, and it has proven to be the best choice for companies that deploy field sales teams. In fact, according to Salesforce’s most recent State of Sales report, 87% of field sales reps believe their organization takes full advantage of their CRM ( more than inside reps ).

CRM 130
article thumbnail

NEW! Nimble CRM Customization Package

Adaptive Business Services

I have identified 20 distinct areas where we can customize your Nimble CRM account to meet your specific needs and we can do that in one to three meetings (3 hours total). EMAIL TEMPLATES You can create multiple email templates in Nimble and automatically merge (personalize) each email with fields found in the contact’s record.

CRM 71
article thumbnail

Sales Math – Quality vs. Quantity

Adaptive Business Services

Calls to appointments. Appointments to presentations. sales goal Average $ sale Closing ratio calls to appointments Closing ratio appointments to opportunities Closing ratio opportunities to sales I find it best to start with the end result (desired sales $) and then work it backwards. Are you thinking about a CRM?

article thumbnail

B2B appointment setting – Effective tips for more sales meetings

Salesmate

Before even thinking about closing, you need to get over the hurdle of B2B appointment setting, which is surely quite challenging here. Scheduling a B2B appointment requires a lot of effort. Effective B2B appointment setting tips to get more sales meetings. Effective B2B appointment setting tips to get more sales meetings.