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AI adoption in CX is rising, but implementation challenges remain

Martech

According to Nextivas 2025 CX Landscape report, 89% of CX decision-makers say their execs understand CXs impact on profit margins. CX is no longer just about keeping customers happyits a key driver of business results and the C-suite knows it. Most leaders now see CX as a revenue driver (79%) rather than a cost center (21%).

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Streamlining your eCommerce Business: 5 Tips for Entrepreneurs

Sales Pop!

For instance, according to the latest Global B2C eCommerce Report , the B2B eCommerce market grew 20% in 2015 , and the experts tend to agree that we’ll see another growth of this magnitude this year. 4: Try To Traffic Spikes.

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?From 0 to 6 Million Users in 5 Years: How ClickUp Stood Out in a Crowded Market with Chief Creative Officer Melissa Rosenthal and Chief Growth Officer (Video)

SaaStr

Amidst oversaturated markets and economic downturns, how are SaaS companies navigating acquiring more users and hitting high-profit margins? Tactic #3: Think like a B2C company. Adopting the B2C approach of bold ads and creative marketing will pay off if you intend to stand out from your competitors in the industry.

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How to Optimize an Affiliate Marketing Program for Profitability

ConversionXL

However, affiliate networks will expect a commission from you as well, which cuts into your profit margin. Are you aware of your profit margin on every type of sale? According to the benchmark report, most affiliates work in the B2C space (79.45%). They also give you access to a bigger pool of affiliates.

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Target ROAS in Google Ads: 5 key considerations

Search Engine Land

Even if your prices are uniform, the profit margins may differ. In other words, if conversion value variability is low from a revenue perspective, it may not be through the lens of gross profit or customer lifetime value (CLV). B2C tends to have a much shorter cycle, ranging from a few minutes to a few weeks.

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Is Your SaaS Go-to-Market Strategy Tsunami-Proof?

ConversionXL

This isn’t limited to the B2C space. Less hand-holding means higher profit margins per customer. In this article, I’ll walk you through the three tidal waves coming ashore and show you how to avoid their potentially disastrous consequences. The Three Tidal Waves Coming for Your SaaS Business.

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Why we care about retail media networks

Martech

Retail profit margins tend to be slim – in the 3% to 4% range. The margin on ad sales is usually 70% to 90%, according to BCG. One-quarter of retailers are generating more than $100 million in revenue from their media networks, according to Forrester. And sales are very good.

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