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How Technology Can Improve Energy & Utility Customer Satisfaction

Salesforce

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Digitization (upgrading technology) may seem daunting, but the following steps can start you down the right path. Foster a collaborative mindset.

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The marketer’s guide to state data privacy laws

Martech

Texas Data Privacy and Security Act Will apply to businesses that: Process of engaging in the sale of PI, and Are not excluded as a small business, according to the Small Business Administration.

Contract 138
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How to Negotiate Your Next Sales Contract: 9 Tips for Success

Salesforce

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. What you’ll learn: What is contract negotiation? Why is contract negotiation important?

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Confused By New Data Privacy Laws? Start Here

Salesforce

This trend is expected to accelerate, as other state legislatures — such as Florida , Illinois , and Texas — continue to introduce new data privacy bills. What you can do right now: Understand which service providers your organization uses and what each service provider does, and ensure that your contracts are up to date.

Legal 96
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What Is a Deal Desk?

Salesforce

How Deal Desk works Advantages of implementing a Deal Desk Challenges and disadvantages of Deal Desks Impact of technology on Deal Desk efficiency Best practices for optimizing your Deal Desk Deal desk FAQs What is a Deal Desk in sales? This includes everything from securing approvals and ensuring every contract is compliant.

Legal 59
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70 Words That Win: Sales Terms Every Rep Should Know

Salesforce

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Annual contract value (ACV) The average annual revenue generated per customer contract. Sales operations manager A professional overseeing the processes, tools, and technologies supporting the sales team.

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How Outreach Helped an Inside Sales Guy Crush It Out In Field Sales

Outreach

At my last job—that is, before I became such an Outreach fan that I joined the company—mine spread from Texas to Florida. That meant generating more leads, doing more demos, and signing more contracts. Outreach Helped Me Sell Like a Neighbor—From 1,000 Miles Away What’s your territory? More, more, more.