Fri.May 30, 2025

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How to build B2B authority in the AI search era

Martech

B2B buyers aren’t searching the old way anymore. Google’s AI Overviews , OpenAI’s ChatGPT ,Perplexity and Copilot Search in Bing have changed how we find content. Goodbye, traditional ranked blue links. Hello, generating direct, synthesized answers. That has toppled long-held assumptions in B2BSEOand content strategy.In the next-gen search era, where users rely on summarized results, B2B marketers must adapt how they: Build visibility.

B2B 99
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The CRO & CMO Playbook for Creating GTM Alignment

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

GTM 105
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Complacency and Quota Misses: A Deep Dive into Sales Performance Challenges

Understanding the Sales Force

Yesterday, the CEO I spoke with said more than half of his salespeople were not hitting quota, and he also thought they were complacent. Its not unusual to hear about quota fails or complacency in these conversations, but on this particular call, I heard about both. The percentage of salespeople who fail to hit quota varies by source, but the most widely quoted, attributed to Salesforce.com and Forbes, is 57 percent.

Quota 71
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Moving Beyond Customer Experience, What About “Customer Entanglement?”

Partners in Excellence

It’s thought experiment time again. We have moved beyond customer satisfaction, now focusing on customer experience. Likewise, we have moved beyond value propositions, to value creation (including sensemaking, customer confidence). For both of these, what comes next? I don’t mean fancy terminology some agency might put together that’s more hip, rad, sexy, cool–but is a relabeling of what we already are doing.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales at Allego

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry expert Brendan Sweeney for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Nearly two-thirds of businesses say email deliverability is hurting revenue

Martech

Businesses spend an average of26.6% of their marketing budget on email, but many arent optimizing for inbox placement, according to a report from Kickbox. Nearly two-thirds of businesses (64.6%) say inboxing issues have directly impacted revenueor customer retention, the report found. Kickbox found spam filtering is the top inbox barrier for 60.3%of businesses, making it the most urgent challenge for marketers to tackle.

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Meeting Modern Buyers Where They Are – 3 Tips for Stronger Engagement

Highspot

The buying journey has changed dramatically. With more self-service, fewer live interactions, and higher expectations, todays buyers demand smarter, faster, and more tailored experiences. Yet many companies are still relying on outdated approaches that fail to connect. Research from the State of Sales Enablement Report 2025 emphasizes this disconnect: nearly half (47%) of organizations today struggle with their customer experience, and 41% say buyer engagement is a key challenge.

Meeting 52

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The New York Times signs AI licensing deal with Amazon

David Meerman Scott

The New York Times Company and Amazon announced yesterday that Amazon is licensing editorial content from The New York Times, NYT Cooking , and The Athletic for AI-related uses. This is an exciting development in the world of AI where many sources of paid content have been stolen to train AI.

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Turn disconnected insights into action with a lifecycle-driven strategy

Martech

Managing a customers experience throughout their complex journey is challenging. Interests and behaviors do not work in straight lines, and too often, the insights we capture are out of date before we share them. With customers demanding ever-more relevant and timely interventions, marketing teams are simply losing the connection. The problem: When traditional approaches fall short Traditional campaign influence makes it difficult to explain the nuances of how marketing impacts contacts and lead

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How Sales and RevOps Teams Prove ROI (With Real Examples)

PandaDoc

Lets be realROI gets thrown around a lot in software sales. But for most sales and RevOps folks, the phrase youll see a 247% return in 6 months! feels disconnected. Its the same pitch theyve heard from five other tools this week. When we talk about ROI at PandaDoc, were not referring to some generic percentage pulled from a case study with a tech company that looks nothing like yours.

Finance 52
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Meeting Modern Buyers Where They Are – 3 Tips for Stronger Engagement

Highspot

The buying journey has changed dramatically. With more self-service, fewer live interactions, and higher expectations, todays buyers demand smarter, faster, and more tailored experiences. Yet many companies are still relying on outdated approaches that fail to connect. Research from the State of Sales Enablement Report 2025 emphasizes this disconnect: nearly half (47%) of organizations today struggle with their customer experience, and 41% say buyer engagement is a key challenge.

Meeting 40
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Dear SaaStr: How Should I Think About Family and Balance If I Want to Build Something Big?

SaaStr

Dear SaaStr: How Should I Think About Family and Balance If I Want to Build Something Big in SaaS? Balancing family and building a company is one of the toughest challenges for founders. Its not just about logisticsits about mental bandwidth, priorities, and the trade-offs that come with going big. Heres how I think about it: First, accept that true balance doesnt exist if youre building something ambitious.

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Mastering MAP Policy: The Beginner’s Guide

TrackStreet

Lets face it, manufacturing and selling goods isnt what it used to be. Todays brands face unique challenges in maintaining price consistency, protecting brand integrity, and nurturing strong relationships with their diverse network of resellers. Thats where MAP policy comes in. But what is a MAP policy, and what are the benefits? How does it differ from manufacturers suggested retail price (MSRP) or a unilateral pricing policy (UPP)?

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15 Questions VPs of Sales Should Ask CEOs. Before They Take That Job.

SaaStr

Dear SaaStr: I am a candidate for a VP Sales job. What are great questions to ask the CEO? If youre a candidate for a VP of Sales role, asking the right questions during the interview is criticalnot just to impress the CEO, but to ensure the role is the right fit for you. The worst outcome in many ways is a great VP of Sales that … takes the wrong role.

Sales 56
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The Great ARR Acceleration: Q1’25 Numbers Tell the Comeback Story

SaaStr

Scale Venture Partners has its latest report out on B2B start-up and it quantifies what a lot of us are seeing: In the Age of AI, the very very best B2B start-ups, the top decile of venture-backed ones are growing faster than ever. Or at least faster than in many years: The top quartile is growing materially faster than 12 months ago 72% vs. 44%. The median in this group of VC-backed B2B start-ups is still growing much faster than 12 months ago 33% vs. 19%.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.