ConversionXL

JANUARY 9, 2019

Generative research helps you understand your user’s world, learn more about their challenges, and generate ideas for your new website design. These techniques—such as stakeholder and user interviews , which I cover below—are mostly qualitative because the best audience insights surface during conversation and observation.

UX 131

UX Process User Experience Technique 131

ConversionXL

MAY 24, 2013

Continuously testing your hypotheses will not only yield good results for conversion rates, but will also give you a better understanding about your customers – Having a clear idea of what your customers actually like and prefer can do wonders for your branding and marketing in other channels as well. 1) Define your business objectives.

A/B testing 131

A/B testing Objectives and Key Results E-commerce Real Estate 131

Search Engine Land

OCTOBER 20, 2022

The specific reasons and scope of manual actions can be manifold, and the actual impact may range from barely noticeable to utterly disastrous for a website’s presence in organic Google Search results. But notifications aren’t solely about using techniques that are in opposition to Google’s guidelines.

Objectives and Key Results 98

Objectives and Key Results Real Estate Engineering User Experience 98

Hubspot

AUGUST 7, 2019

What distinguishes a webpage as a landing page is its objective — the purpose of a landing page is to convert visitors into leads. Yes, an image is mandatory, and it should represent your target audience. Your landing page has one objective and one objective only: to convert visitors into leads. Remove all navigation.

A/B testing 101

A/B testing Objectives and Key Results Trust Follow-up 101

ConversionXL

APRIL 23, 2019

Users have four fundamental questions when they arrive at a website: Am I in the right place? One of your key tasks is to answer these questions effectively—on every page of your site. the more easily problems are identified and solved; the easier it is to stay focused; and the better the end result. Talk to your users.

UX 114

UX Objectives and Key Results User Experience Represent 114

ConversionXL

FEBRUARY 15, 2018

The key learning here was that the techniques that work for mass-market products don’t work for luxury goods or services. I’ve often seen luxury brands trying to go all out with innovative user experiences to “somehow” convey the value of their brand and product. An understanding of the product is key.

Objectives and Key Results 125

Objectives and Key Results Price Promote Up-sell 125

ConversionXL

JUNE 6, 2017

This approach leads to a sub-optimal user experience and poor conversion rates because it ignores how the human brain actually works. A lot has been written about how our decision making is prone to bias , and as a result, people often make poor judgements. What are the key implicit motivations? Image Source.

UX 86

UX Technique Drivers/motivators Objectives and Key Results 86

ConversionXL

SEPTEMBER 5, 2019

A quick primer on user personas. What’s a user persona? A research-based archetypal representative of your customer based on various attributes, attitudes, and characteristics. Engaging with users became more of a norm and less of an exception. Step 7: Conduct one-on-one interviews. Important caveats.

X-functional 115

X-functional Represent Follow-up User Experience 115

ConversionXL

DECEMBER 2, 2015

How to Analyze A/B Test Results? An A/B/n test is a controlled online experiment that splits your traffic evenly between a control and a variation (or multiple variations). A/B split testing is a new term for an old technique – controlled experimentation. So think in this order: Define your business objectives.

A/B testing 88

A/B testing X-functional Objectives and Key Results Represent 88

ConversionXL

MARCH 7, 2017

A Quick Primer on User Personas. What’s a user persona? A research-based archetypal representative of your customer based on various attributes, attitudes, and characteristics. Engaging with users became more of a norm and less of an exception. Traditional personas began to look too finished, too final.

X-functional 102

X-functional Represent Follow-up Up-sell 102

ConversionXL

AUGUST 12, 2016

Everyone and their dad has heard about KPIs: Key Performance Indicators. Not to be confused with customer churn, revenue churn represents lost revenue numbers caused by customers that have churned. Unsatisfied with his results, Jerry wanted to snag new customers and hypothesized why he wasn’t getting them. Revenue Churn.

Non-Profits 86

Non-Profits Cross-sell Objectives and Key Results Profit margin 86

ConversionXL

AUGUST 21, 2015

Since users have learned to navigate the internet comfortably, they directly look for information in places on a web page where it is most likely to be. This is a result of our selective attention – the allocation of limited mental resources on the completion of a goal and avoid any detractors. A single headline. Image Source.

Objectives and Key Results 122

Objectives and Key Results Click Through Rate CTR Trust 122