Remove A/B testing Remove B2C Remove Cross-sell
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CDP and customer experience: Best of the MarTechBot

Martech

Prompt: How might a marketer for a large B2C company incorporate a CDP into their martech stack to improve the customer experience, increase customer engagement, and increase conversion rates? A/B testing: Use the CDP to conduct A/B tests on different marketing approaches, allowing for data-driven adjustments that enhance effectiveness.

Customers 119
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How to un-silo your organization and be more customer-centric

Martech

Here are three customer journey practices for tapping this institutional, cross-functional wisdom. Implement a cross-functional voice of the customer (VOC) program to gather and sort input for shared understanding. A previous column showcased seven content strategies for using martech insight and talent to upsell and engage customers.

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How to Minimize A/B Test Validity Threats

ConversionXL

You have an A/B testing tool, a well-researched hypothesis and a winning test with 95% confidence. There are factors threatening the validity of your test, without you even realizing it. Quite simply, validity threats are the factors that threaten the validity of your A/B test results. Not so fast.

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7 Examples of Effective Cross-selling (and Why They Work)

ConversionXL

It’s called cross-selling; a tactic that drives 35% of sales for Amazon and helps leading SaaS companies reduce churn. In this post, we’ll show how to put it into practice by breaking down examples of cross-selling done well. What is cross-selling? Cross-selling is something you’ll be familiar with.

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Join Us in the New Community Hub at Connections 2025

Salesforce

2:30 – 2:50 PM Email A/B Testing: Prioritize, Progress, and Perfect How do we prioritize tests that matter, progress with AI in mind, and perfect the process? Let’s discuss building strong roadmaps and turning testing into a growth driver for your email program!

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16 marketing automation platforms your organization should consider

Martech

B2B and B2C upper mid-market and enterprise marketing teams, supporting retailers, banks, insurance, e-commerce, education, travel, hospitality, media, manufacturing and entertainment. This includes cross-channel, multi-touch and multi-wave campaigns. HubSpot serves B2B and B2C customers, mostly mid-market and scaling SMBs.

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3 Drip Campaign Emails With An Above 40% Open Rate

Hubspot

Cross-sell existing customers? B2C companies can get away with sending a little more, but B2B companies should resist sending more than five emails every month. Pro Tip: A/B Test Your Pitch -. I prodded David further, and soon uncovered three of his best emails. Identify the goal for your drip campaign.

Campaign 101