SaaStr

MAY 29, 2019

We’ve talked quite a bit about the pros and many cons of raising prices on existing customers on SaaStr. Our general view, and experience, is that until you are fairly mature, raising prices on existing customer isn’t worth it. Raising prices on a small group of customers today won’t move the long-term needle.

Price 75

Price Negotiate Growth Account management 75

Martech

APRIL 25, 2024

This can change many things, including price, customer service, contract enforcement and more. Find out what happens to service-level agreements (SLAs), pricing terms and licensing agreements. Will there be changes in response times, support channels, or account management? Know what you need and why. Product roadmap.

Contract 99

Contract Legal Price Technology 99

Understanding the Sales Force

JULY 27, 2022

Air conditioning, power brakes, power steering, power windows, power seats, side mirrors and automatic transmissions were standard in the expensive cars but not available in the budget-priced cars. Today, most cars, in most classes include all of those features as standard.

Sell 118

Sell Territory Sports Account management 118

Heinz Marketing

SEPTEMBER 1, 2023

Account Management Portals: These are everywhere now. To make an impact, a customer-focused account management portal not only provides access to order history, invoices, support tickets, but also incorporates relevant news and resources that help each customer get more out of your product/service.

Gaming 90

Gaming Negotiate Technique Account management 90

Partners in Excellence

MARCH 26, 2024

Eventually, I was invited into customer meetings to answer questions, and occasionally, I presented the pricing models and assisted in negotiating pricing and deal structures. I thoroughly enjoyed my time as a strategic account manager, but the upside was limited, and I was looking for new challenges.

Sell 109

Sell Cross-sell Finance B2C 109

Sales Gravy

APRIL 22, 2022

NEW BOOK: Jeb Blount's new book, Selling the Price Increase is an essential handbook for sales professionals, account managers, customer success teams, and other revenue generation leaders looking for a page-turning and insightful roadmap to navigating the essential—and nerve-wracking—world of price increases.

Sell 99

Sell Account management Pipeline Price 99

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. Go here to learn everything you need to know about Salesforce Automation. Docomotion.

Appointment 147

Appointment Territory Cross-sell Contract 147

Engage Selling

MAY 5, 2018

Recently I was at a large gathering of CEOs: all sharp thinkers who want to see their companies grow. While I’d been invited to address their forum to talk about the sales process, what many of them really wanted to … Read More »

Price 75

Price Objection handling Process Sales 75

Engage Selling

NOVEMBER 5, 2016

“What do I do when my customer says our price is too high and that they can get what I’m selling for less elsewhere?” ” I’ve been running sales workshops for over fifteen years and without fail, this question comes up … Read More »

Price 48

Price Up-sell Sell Objection handling 48

Martech

MARCH 1, 2024

They have also been trained in concepts like customer management, LTV and the financial value of loyalty. At last, marketing professionals are slowly getting involved in customer management and customer experience, adding value to areas like customer success and account management. A need to avoid price wars.

B2B 120

B2B Cross-sell Pharmaceutical Account management 120

Understanding the Sales Force

JULY 31, 2023

My Wistia sales rep called a bunch of times to go over their new pricing plans and explained that one new plan would only double, instead of triple our monthly fees. The exact same thing happened with Ring Central except Ring Central tried upselling me and put the charges through without my agreement.

Follow-up 62

Follow-up Price Account management Pipeline 62

Martech

AUGUST 25, 2023

A new account manager that we haven’t met before, asking for money. “We just cancelled a SaaS product we’ve used for three years. Each year, we get the same email from them, a month out from renewal. It’s the only time we hear from them.” Human help is expensive after all.”

Contract 89

Contract Account management Represent Clients 89

SaaStr

MARCH 20, 2021

Pick a price point you know how to sell a t. I’ve seen sales reps great at $20k deals join a start-up with tons of leads but at a $2k price point and fail. Account management? Don’t join a company of less than 100 or maybe even 200 employees if you need this infrastructure. Most of us do. And vice-versa.

Quota 135

Quota Niche Price Up-sell 135

Salesforce

SEPTEMBER 26, 2023

What demos, pricing details, or technical materials do they need to make a decision? Alert the account manager about the expedited timeline so they’re ready to help onboard sooner rather than later. What to do next: Ask what you can do to expedite the process on your end.

Contract 119

Contract Negotiate Follow-up Contact 119

Veloxy

JUNE 23, 2021

If your product or service is a high priced solution that includes customization, then outside sales will work perfectly. 3: Account Managers. The Account Manager is responsible for checking on clients and nurturing relationships after the contract is signed. 5: Sales Operations.

Inside sales 232

Inside sales CRM Sales Pipeline 232

Sales Hacker

FEBRUARY 1, 2021

For key accounts, the account manager should have a clear understanding of the client’s needs and how well their company is satisfying those needs. Why should I pay this price increase? ”. Just like you map out how your prospect’s purchase, you need to understand and document how your typical customer manages suppliers.

Customers 73

Customers Contract Cross-sell Account management 73

Partners in Excellence

APRIL 19, 2022

And we pay the price, we’ve created a revolving door on talent, losing good people because they see no future. It’s ironic, if we are in any level of management, it’s because someone saw something in us, took an interest in developing us, helping us see possibilities to grow and contribute at higher levels.

Account management 77

Account management Pipeline Gaming Price 77

SaaStr

NOVEMBER 8, 2022

As soon as your competitor cuts prices and quintuples their marketing budget … and is everywhere … can you stay out of the arms race? Raise prices tomorrow. If your competition is fierce, raise prices even more. Don’t wait to invest in customer success and account management. 18 in marketing?

Quota 110

Quota Contract Price Growth 110

Search Engine Land

AUGUST 3, 2023

The attribute [cost_of_goods_sold] represents the cost price at the product level and must be specified as a monetary value (i.e., Since purchase prices can change more quickly depending on the industry, working with an approximate guideline at the beginning is advisable. not as a percentage).

GTM 93

GTM Campaign Price Account management 93

Sales Pop!

APRIL 11, 2024

Had you asked what was most important six weeks earlier in the middle of the pursuit, you’d have heard about lowering your prices, providing pro bono services, cutting your delivery times, etc. a bad idea with new major accounts. The client’s goals have become your goals, their successes – your successes.

B2C 52

B2C Clients Contract Account management 52

SalesPop

MARCH 19, 2021

An extremely important aspect of account management is the strategic aspect, the plans of dealing with various accounts. I recently discovered through research just how much of an impact real account planning can have on company success. Account Planning Basics. Where Do I Stand? Planning Specifics.

Cross-sell 98

Cross-sell Objectives and Key Results Account management CRM 98

PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. This guide will discuss what account management software can offer you, the main benefits and features to look for, and our assessment of the best solutions on the market.

Account management 52

Account management CRM Pipeline Price 52

Search Engine Land

DECEMBER 4, 2023

These early applications demonstrated the immense potential for ChatGPT in PPC account management and campaign optimization. Reduced pricing for GPT OpenAI also reduced pricing across the board. But they were just a taste of what would soon become possible as the AI advanced.

Objectives and Key Results 116

Objectives and Key Results Campaign Launch Strategize 116

SalesPop

MAY 21, 2021

Through the articles in this series, we’ve now covered all aspects of account management, and its related features within Pipeliner CRM. Let’s now take an overview of the subject and pull all the pieces together, and see how Pipeliner powerfully supports account management. Account Matrixes.

Account management 98

Account management CRM Pipeline Territory 98

Understanding the Sales Force

DECEMBER 1, 2020

Those include determinations as to whether candidates could succeed in selling scenarios which require: Selling a higher-priced product or service against lower-priced competition, Selling in a competitive environment, Overcoming resistance, Selling value, Working remotely, A very short sales cycle, Selling 5, 6 and 7 figure deals and accounts, and.

Drivers/motivators 122

Drivers/motivators Consult Up-sell Sales 122

Iannarino

JUNE 21, 2021

In 2011, I was asked to help a client’s strategic account management team improve their results. It also failed to create a preference to buy from the salesperson: because the first two levels are easily commoditized, price dominated buying decisions. The greater value you create, the more modern your approach.

Strategize 170

Strategize Clients Sales B2B 170

Lead Fuze

DECEMBER 1, 2021

Integrations are important because they integrate your CRM with the Configure, Price Quote tool. Pricing/Packaging. Product marketing and sales need to work together when it comes to pricing. On the last day of the quarter, one team lands and account for 1,000 new customers. Managing accounts after the sale is made.

Sell 52

Sell Account management Contract Price 52

SaaStr

MAY 25, 2020

In your pricing. “Help people buy how they want to buy and be as transparent as you can with pricing ” – Ken Edwards, Sales leader, Uberflip. “Flat pricing for paid pilots” — CEO & Co-founder, ToneDen. ” — Claire Gunter, Sr Partner Account Manager, Algolia.

Closing 133

Closing Process Contract Price 133

SaaStr

FEBRUARY 28, 2021

You may need Account Managers and a dedicated Professional Services team and sophisticated Customer Success Managers. And to get to the six and seven-figure price points, you need to sell a solution to a big problem, not just a tool. You’ll probably need solution architects. You may have to fly there and go on-site.

Product 115

Product Contract Price Sales 115

Lead Fuze

MAY 26, 2023

You can start as an intern or entry-level employee and gradually work your way up through positions like account manager, project manager, or even creative director. Establishing Pricing Models for Your Digital Marketing Agency Alright, let’s talk money. Consider which model works best for both you and your clients.

Profit margin 52

Profit margin Legal Price Networking 52

Salesforce

MAY 9, 2024

In today’s highly competitive consumer goods (CG) industry, success often hinges on the strength of your relationships with key accounts. Effective key account management isn’t just a tactic, it’s a vital strategy for achieving profitable growth. But what sets your key account managers (KAMs) apart from your competitors’?

Account management 52

Account management Finance Promote Cross-sell 52

Salesforce

JULY 18, 2023

Kristen Handler , senior account manager, Red Argyle Dear Kristen: Convincing CFOs that your deal is a win doesn’t come down to persuasive language or sexy pitches. Make your deals irresistible with strategic pricing Learn how to set pricing and generate custom proposals that meet your client's needs.

Finance 52

Finance Price Pitch Up-sell 52

Salesforce

JULY 18, 2023

Kristen Handler , senior account manager, Red Argyle Dear Kristen: Convincing CFOs that your deal is a win doesn’t come down to persuasive language or sexy pitches. Make your deals irresistible with strategic pricing Learn how to set pricing and generate custom proposals that meet your client's needs.

Finance 52

Finance Price Pitch Up-sell 52

Martech

FEBRUARY 2, 2023

Will we have a dedicated account manager and technical support, especially with the initial migration? Questions for vendor about pricing Although not all vendors require an annual contract, many do. What reporting do you provide that demonstrates the ROI from our efforts? What kind of customer support is included?

Conversion 100

Conversion Contract Follow-up Account management 100

Miller Heiman Group

APRIL 9, 2019

Some examples include a special pricing offer, a customer-defined customization or a revision to contract terms. The challenge here is to pull the conversation away from price. Ready to supercharge your sales team’s ability to access and secure buy-in with diverse stakeholders across your large accounts?

Territory 92

Territory Account management Price Contract 92

Hubspot

APRIL 27, 2023

Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. Post-Sales Account Manager After the AE closes a deal, a post-sales account manager is responsible for managing that sales account and ensuring that the client is satisfied with the quality of the product or service.

Account management 76

Account management Commission Contract Sales 76

Understanding the Sales Force

FEBRUARY 16, 2016

Prospects have expectations - for the meetings, salespeople, products, services, prices and terms that a company will offer up during your sales cycle. But in this case, there is an even better comparison to strategic account management and customer service.

Service 78

Service Customers Account management Sell 78