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Account Management Excellence (feat.) Will Frattini

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. You'll learn why a focused and intentional account management strategy is essential for net revenue retention and account expansion.

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Key Account Management: The Ultimate Guide

Hubspot

These customers represent a disproportionate percentage of your revenue, refer new prospects to your company, give you credibility in their space -- or all of the above. The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management.

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How to Build a High-Performing Inside Sales Team

Veloxy

On the flip side, inside sales is handled remotely without face-to-face interaction with prospective buyers. These reps spend their days reaching out to prospects, qualifying them and building relationships by helping clients solve their business problems. 1: Account Executives. 3: Account Managers.

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Great Customer Relationships Are a Marathon, Not a Sprint

Highspot

This is particularly challenging when you consider the role of functions like account management or customer success in building lasting customer relationships. But, customers have different needs than prospects, and enablement efforts must be tailored accordingly. The Status Quo That’s Hurting Your Business.

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The Many Different Selling Roles and How They Differ - Part 1

Understanding the Sales Force

We can name them: Account Executive, Territory Manager, Business Development Rep, Sales Development Rep, Account Manager, Key Account Manager, National Account Manager, Channel Manager, Application Engineer, Sales Consultant, Inside Sales, Outside Sales, and more.

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How to Be Empathic and Thoughtful While Still Making Deals

Hubspot

It can be difficult to know what to focus on and how to best approach and understand prospects and customers. In order to offer some perspective on empathy in sales and how to incorporate it into your interactions with prospects, we've asked some HubSpot sales reps for their advice and ideas. Focus on relationship-building.

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Relationship-building.

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