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What Is an AI Agent For Small Business? 

Salesforce

For example, with Salesforce’s AI-powered customer relationship management (CRM) you’re getting your customer data ready to be used by an AI agent. It manages customer inquiries, schedules meetings, and predicts sales trends. This allows you to focus on what matters most — growing your business.

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4 Ways Brands Can Use Agentic AI Right Now

Salesforce

Enter AI and Agentforce for Consumer Goods , which are quickly changing the way consumer goods companies engage with their customers. Learn more about: Understanding agentic AI Agents for sales Agents for key account management Agents for retail execution Agents for customer service Are you ready to build agents for your consumer goods brand?

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Everything You Need to Know About Digital Engagement

Salesforce

Not only has our digital shopping increased, but much of our day-to-day life — from working to attending doctor appointments — also happens online. To address these challenges, you can harness the power of first-party data — information that comes directly from the customer. Take a clothing retailer, for example.

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How To Get Started With Email Segmentation

Salesforce

If you’re a large fashion retailer with an upcoming sale on sneakers, you can send that announcement exclusively to the segment of your audience that has shown interest in athletic footwear. Loyal customers might appreciate an exclusive early access sale, while new subscribers might appreciate a welcome discount.

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Why Your Company Needs a CRM to Grow Better

Hubspot

Did you know a customer relationship management system (CRM) is the fastest-growing software on the market today? A CRM is a central location where you can organize the details related to your customers, across all departments at your company.

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The 12 Weirdest (and Best) Things You Can Get For Free

Hubspot

Book an appointment or walk into any Origins retail location. CRM -- or customer relationship management software -- is essential for businesses with customers or clients. In situations like these, the Origins 20-minute mini facial and skincare consultation is the perfect solution. 4) CRM Software.

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What Is a Chatbot? How Is it Changing Customer Experience?

Salesforce

They complete tasks such as changing a password, requesting an account balance, or scheduling an appointment. Chatbots can integrate with a company’s back-end systems, such as inventory management or customer relationship management (CRM). Enterprise support.