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6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps.

UX 130
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How to leverage neuromarketing for SEO

Search Engine Land

These three dimensions are the foundation upon which successful marketing strategies are constructed. By analyzing these heatmaps through a neuroscientific lens: UX designers can uncover patterns in user attention, clicks and scrolling behaviors. THINK’ T apping and translating brain signals.

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How Do UX Professionals View Conversion Optimization?

ConversionXL

In regards to conversion optimization, we’re of the belief that UX is a big part of our process and that great UX leads to more conversions. But how do UX people view conversion optimization? What do they think it is, and how do they think it fits into the organizational context with UX?

UX 66
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10 Optimization Experts Share Their Favorite Google Analytics Reports (Copy Them!)

ConversionXL

Basically, what I’m doing here is constructing a funnel – manually! A useful technique is to use a generic goal to get an overview and monitor for new variants (Intelligence Alerts are good for this), and then configure a specific goal, if possible, to target the big errors. Category + Search. Checkout step 1.

UX 132
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Leading Questions: Great for Marketing, Terrible for Research

ConversionXL

The “foot-in-the-door” technique suggests that yeses beget yeses. Question order can also help gather more accurate data by using the foot-in-the-door technique—leading the respondent to admit a socially undesirable behavior. Be cautious: A poorly written bipolar question may also introduce a false choice.). Question order.

Technique 121
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3 Steps To “Activate” Visitors and Convert Them To Subscribers, Leads & Customers

ConversionXL

Recommended Resources: Four Techniques For Combining Fonts. After you’ve determined what the “personality” of the page should feel like through typography, you should move on to the wireframing process to construct the outline of the page in a way that is functional & usable. Aarron Walter, lead UX designer @ MailChimp.

Customers 107
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6 User Onboarding Flow Examples (With Critiques)

ConversionXL

It’s the basic foot-in-the-door technique , right? Of course, the user experience (UX) will be slightly different depending on the device. Every user has different onboarding needs, so constructing a one-size-fits-all flow is not advantageous. Another 5% needs to actually experience it. Plus, an action is a commitment.

Gaming 90