Highspot

SEPTEMBER 11, 2023

It’s more than just understanding products or how to use a customer relationship management (CRM) tool. This could involve a sudden pivot, a fast objection-handling response, or a thorough understanding of competitor weaknesses that can be used at a moment’s notice.

Objection handling 59

Objection handling Sales Technique CRM 59

The 5% Institute

JUNE 27, 2023

These can include consultative selling , relationship building, objection handling, and effective negotiation skills. Sales automation tools, customer relationship management (CRM) systems, and data analytics platforms can streamline sales processes , improve efficiency, and provide valuable insights. Want To Close Sales Easier?

Objection handling 52

Objection handling Drivers/motivators Technique Sales 52

Veloxy

MAY 24, 2023

Equip them with effective objection-handling techniques, persuasive communication strategies, and in-depth product knowledge to increase conversion rates. Business Intelligence (BI) Tools : BI tools like Power BI, Looker, or Domo enable you to connect and integrate data from various sources, including your CRM and sales systems.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

The 5% Institute

MAY 9, 2023

From prospecting and lead generation to objection handling and closing techniques, we will cover a wide range of topics that are essential for B2B sales success. These include CRM systems, sales enablement tools, lead generation platforms, and more. What are some common B2B sales training topics?

B2B 52

B2B Objection handling Negotiate Technique 52

Highspot

JANUARY 9, 2024

Objection handling: Sales reps address any concerns or doubts the prospect might have, showcasing their expertise and the value of their solution. Technology Training Technology training keeps sales teams up-to-date with the latest tools and solutions to streamline the sales process, from CRM systems to data analytics.

Technique 52

Technique B2B Cross-sell B2C 52

Salesforce

AUGUST 25, 2022

Then, they fold specific content, resources, tools, and reminders into CRM workflows that can be triggered by rep behavior. For example, one group of reps may need to refine how they approach roadblocks or objections in the deal cycle. It’s what Galem Girmay , revenue enablement manager at UserTesting, calls “relevant enablement.”.

Engineering 98

Engineering Sell Objection handling Negotiate 98

Highspot

JULY 6, 2023

Sellers will also better understand customer needs and apply technology like CRM to streamline processes when fully equipped. Sellers must know your company and product, understand the market, give good presentations, handle objections, use tech tools, manage time, and build strong relationships.

Objectives and Key Results 52

Objectives and Key Results Negotiate Objection handling Pitch 52

The 5% Institute

MAY 24, 2023

This includes developing effective communication skills, active listening, persuasive negotiation, objection handling , and relationship building. Sales professionals need to navigate objections , handle rejections, and overcome sales hurdles.

Objectives and Key Results 52

Objectives and Key Results Objection handling Technique Repeat business 52

The 5% Institute

AUGUST 10, 2023

Tools and Technologies for Streamlining Appointment Setting Advancements in technology have led to the development of various tools, such as CRM systems and automated email sequences, which aid appointment setters in managing leads and appointments efficiently. How can appointment setters handle objections effectively?

Appointment 52

Appointment Lead generation Objection handling Pitch 52

The 5% Institute

JULY 4, 2023

Training programs , workshops, and mentoring can enhance sales skills such as negotiation, objection handling, and product knowledge. Sales teams can leverage customer relationship management (CRM) software, sales automation tools, and data analytics to streamline their processes and gain valuable insights.

Objectives and Key Results 52

Objectives and Key Results Customer Relationship Management Technique Drivers/motivators 52

Salesforce

FEBRUARY 19, 2024

Benefits of a playbook Sales plays to include in your playbook How to write an effective playbook How to keep your playbook up to date 7 sales playbook types and examples Make your enablement about results, not effort Close your revenue gaps and get more out of every rep — with Sales Programs delivered in your CRM.

Objectives and Key Results 59

Objectives and Key Results Technique CRM Follow-up 59

Salesforce

JANUARY 3, 2024

Sales methods you’ll learn: Create agile frameworks for your organization Put the right people in the right places Identify the right sales opportunities Align with your customers’ priorities Create consistent learning opportunities for your team Want to take the #1 CRM for a test drive? Take the free tour 1. Do they work?

Retail 64

Retail Objection handling Sales Cross-sell 64

The 5% Institute

JUNE 7, 2023

Consultants leverage customer relationship management (CRM) tools, sales automation software, and analytics platforms to streamline processes, track performance, and gain actionable insights. Overcoming Objections and Closing Deals in B2B Sales In the world of B2B sales, objections and negotiations are common hurdles.

Consult 52

Consult Growth B2B Strategic partnership 52

Salesforce

APRIL 25, 2023

Maybe they should make more calls to build revenue in pipe, or improve their objection handling to reduce sales cycle length. In other words, “Understanding pipeline is essential to forecasting the health of the business — as well as enabling confident sales teams,” said Priyank Saxena, senior manager of CRM Applications at MathWorks.

Pipeline 52

Pipeline Quota Objection handling CRM 52

Gong.io

JULY 11, 2022

Field reps for a B2B software company (a CRM platform, say), might attend trade shows, conferences, and industry events to promote their products and generate new business. Reporting on own sales performance in a CRM or dedicated inside sales software . Objection-handling skills. CRM and sales pipeline software.

Inside sales 62

Inside sales Commission Outside Sales Quota 62

The 5% Institute

JULY 4, 2023

By aligning sales performance reviews with these objectives , businesses can ensure meaningful evaluations and actionable insights. Utilizing CRM Systems Customer Relationship Management (CRM) systems play a vital role in reviewing sales performance.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Construction Sales 52

The 5% Institute

JUNE 18, 2023

Developing Comprehensive Sales Training Programs Effective sales training programs should encompass a range of topics, including product knowledge, customer psychology, negotiation techniques, objection handling, and closing strategies.

Cross-sell 52

Cross-sell Technique Objection handling Sales 52

Hubspot

SEPTEMBER 29, 2023

This software helps you track your team’s performance with HubSpot’s conversation AI that automatically captures voice data in your CRM. This targeted coaching helps sales reps improve their communication skills, objection handling, and overall call performance.

Objectives and Key Results 66

Objectives and Key Results Price Objection handling Pitch 66

The 5% Institute

JUNE 7, 2023

Immediate feedback and objection handling During in-person sales meetings , sales professionals can gather immediate feedback from customers, allowing them to address concerns or objections promptly. Mobile devices and CRM tools streamline workflows, while interactive presentations and virtual experiences enhance engagement.

Represent 52

Represent Technique Sales Objection handling 52

The 5% Institute

MAY 26, 2023

This includes understanding the buyer’s journey, objection handling , and effective communication techniques to close deals and drive revenue. Customer Relationship Management Building strong relationships with customers is integral to long-term success.

Go To Market 52

Go To Market Objectives and Key Results Customer Relationship Management Price 52

Highspot

MARCH 26, 2024

This tool acts as a virtual assistant that provides real-time guidance during sales calls, offering suggestions for objection handling, tailoring pitches, and delivering compelling messages. By acting as a virtual co-pilot, AI virtual assistants help sales representatives navigate complex customer calls with confidence and finesse.

Sales 52

Sales Technique Objection handling Pitch 52

Partners in Excellence

JULY 14, 2022

I’m imagining an a la carte version of comp plans, you get paid for these prospecting results, you get paid for keeping CRM updated, for discovery calls, for presenting a proposal, for giving us a forecast, for closing. How do we count the number of objections they get, so we can comp them on objection handling?

Commission 79

Commission Objection handling Pipeline Quota 79

Salesforce

OCTOBER 10, 2023

Instead of getting defensive when these objections arise, ask follow-up questions to make sure you understand the root of their concerns. Our article on objection-handling techniques has more guidance.) If your CRM has AI capabilities, you can identify these easy-win prospects faster.

Objectives and Key Results 110

Objectives and Key Results Negotiate Sales Technique 110

Sales Hacker

JULY 26, 2023

no more updating the CRM): Automating the repetitive, manual tasks means more time spent on meaningful tasks. We all know it’s tedious to update the CRM with every customer interaction. How to follow up even further: Let’s say you got an objection related to data privacy. I’ll show you what I mean with the example below.

Objectives and Key Results 76

Objectives and Key Results Pitch Cold Call Sales 76

The 5% Institute

JUNE 15, 2023

CRM (Customer Relationship Management) systems enable efficient lead management, tracking, and analysis. Training should cover effective communication, product knowledge, objection handling, and sales techniques. Leveraging Technology for Sales SDR Success Technology plays a significant role in optimizing Sales SDR workflows.

Lead generation 52

Lead generation Relationship building Objection handling Sales 52

Salesforce

MAY 30, 2023

These certifications can cover soft skills like empathy building, or more tactical skills like objection handling. My recommendation: Look for classes on industry-standard customer relationship management tools (CRMs), alongside marketing and analytics tools — or whatever tools will help you improve your speed and effectiveness.

Education 52

Education Objection handling Cold Call Up-sell 52

Highspot

OCTOBER 11, 2023

Objection Handling: Equip your team with objection-handling techniques to overcome common customer objections effectively. Sales Collateral: Provide your sales team with the necessary sales collateral, such as brochures, case studies, and product guides, to assist in their sales efforts.

Objectives and Key Results 59

Objectives and Key Results Quota Technique Construction 59

SalesLoft

JANUARY 16, 2024

Powered by Conductor AI , Rhythm takes in and synthesizes signals from multiple sources — like the Salesloft platform, your CRM, and third-party integrations such as DocuSign , Highspot , G2 , Vidyard , or Seismic — and ranks them to produce a prioritized list of actions. Salesloft Rhythm fulfills the promise to guide sellers to success.

Process 52

Process GTM Objectives and Key Results Objection handling 52

Highspot

JANUARY 22, 2024

Implement Technology Solutions CRM Systems: Implement Customer Relationship Management (CRM) systems to manage customer interactions, track sales, and gather valuable insights. Sales Enablement: Provide sales teams with the necessary tools, resources, and training to effectively sell your product.

Go To Market 52

Go To Market GTM Promote Technique 52

Highspot

JANUARY 22, 2024

Implement Technology Solutions CRM Systems: Implement Customer Relationship Management (CRM) systems to manage customer interactions, track sales, and gather valuable insights. Sales Enablement: Provide sales teams with the necessary tools, resources, and training to effectively sell your product.

Go To Market 52

Go To Market GTM Promote Technique 52

Hubspot

AUGUST 6, 2019

They learn how to use HubSpot’s CRM , Marketing , and Sales tools. Train them on how to use your CRM. Teach your reps how to use your CRM, and include hands-on, project-based training (like how to enter new contacts, set reminders, and log communication). When appropriate, have them take a CRM certification exam.

Negotiate 88

Negotiate Territory CRM Objection handling 88

PandaDoc

APRIL 25, 2023

This can include training on product features and benefits, sales techniques, objection handling, and customer relationship management. These objectives should be specific, measurable, and achievable, and should be tied to your overall business goals and objectives.

Territory 52

Territory Objectives and Key Results Teamwork Customer Relationship Management 52

Sales Hacker

JULY 26, 2023

no more updating the CRM): Automating the repetitive, manual tasks means more time spent on meaningful tasks. We all know it’s tedious to update the CRM with every customer interaction. How to follow up even further: Let’s say you got an objection related to data privacy. I’ll show you what I mean with the example below.

Objectives and Key Results 52

Objectives and Key Results Pitch Cold Call Sales 52

Salesmate

MAY 22, 2020

Once you do the competitive analysis, create a list of USPs that makes you different from the competitors, and use it to handle the price objection. Handling price objection example: Prospect- Your product is more expensive than other solutions. With the best CRM like Salesmate, you can put your follow-up on auto-pilot.

Price 124

Price Profit margin Objection handling Follow-up 124

SBI

DECEMBER 8, 2021

Conversation intelligence data showed that high-performing sales reps also demonstrated a sense of calm and confidence, exhibited preparation and knowledge and remained consistent through objections. With that in mind, consider these six skills to help move through objections and focus on the “R” in CRM.

Objection handling 55

Objection handling Sales Prospecting Trust 55

SalesLoft

NOVEMBER 1, 2016

You’ve learned that letting the insights gained from lead records fly under the radar as basic CRM inputs is a detriment to your sales process. Objection Handling. Do you know what to say to each and every kind of objection you may come across? How well did you tie your solution into to their pain points, specifically?

Objection handling 52

Objection handling Cold Call CRM Pitch 52

Sales Hacker

NOVEMBER 25, 2019

Your CRM, sales enablement platform, wiki, or Google Drive are all great options. Objection handling) : These are specific claims your competitor makes about your company’s products and/or services, and then the corresponding counter against those claims.

Objection handling 73

Objection handling GTM Cross-sell Sales 73