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Are Your Store Associates Ready for Holiday Shopping Season?

Salesforce

Real-time inventory management : Integrated POS systems provide real-time visibility into inventory levels, so associates can check product availability instantly. If an item is out of stock, the associate can locate it at another store or order it directly for the customer. Back to top.

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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

. “Trailblazer: The Power of Business as the Greatest Platform for Change” by Marc Benioff Marc Benioff, the founder and co-CEO of Salesforce , shares an inspiring vision for the future of business. Customer success first: Putting your customers needs at the heart of your business drives long-term growth and loyalty.

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CRM strategy: What every business needs to improve customer relationships

PandaDoc

Customer relationship management (CRM) software is a popular choice for many businesses. But even though companies use CRM software , many haven’t taken the time to build a cohesive strategy around the customer information within their database. Stronger customer retention. Let’s hop in.

CRM
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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

Proactive customer service experiences offer many advantages to your business, including: More efficient resource allocation : By proactively identifying and resolving issues before they become problems, you can reduce the number of customer issues that escalate to higher levels.

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6 Teams You Need For Your Small Business To Prioritize For Growth

Salesforce

That said, there are six essential departments needed to run your small business. Sales and customer acquisition team Your sales team is responsible for driving business growth. They identify potential customers, build relationships, and guide them through the buying process.

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Startup vs. SMB: Choosing the Right Business Model for Long-Term Success

Salesforce

81% of today’s leaders feel optimistic about the future, according to our latest Small and Medium Business Trends Report. It shows that success takes many forms from high-growth startups to steady, community-driven businesses. Startups prioritize rapid growth and often seek investment to help them expand.

CRM
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Top 5 Proven Branding Strategies For Small Businesses

Salesforce

These tools help you create and manage marketing campaigns more effectively, track their performance, and make data-driven decisions to improve your marketing efforts. Whether you’re just starting out or looking to scale, Salesforce CRM has the tools to support your marketing needs and drive growth.

CRM