Remove Customers Remove Relationship Management Remove Teamwork
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5 CRM Integrations To Help Automate Your Small Business

Salesforce

According to our latest Small and Medium Business Trends report, 65% of customers expect businesses to adapt to their fast-paced needs , yet many SMBs are balancing sales, marketing, operations, and service, while handling daily operations. But it’s not just about efficiency — it’s about knowing your customers.

CRM
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12 Free Webinars for Small Business Owners (2025)

Salesforce

You have to make sure all your customer data is connected in one place. A solid customer relationship management (CRM) solution built for small businesses. They’ll also cover how AI-powered tools can automate daily tasks and deliver better customer experiences without requiring a huge budget or technical expertise.

CRM
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5 Types of AI Agents To Grow Your Business

Salesforce

Customer service agents 3. Built right into your customer relationship management (CRM) system, an AI agent acts as your personal assistant for sales, marketing, commerce, service and more. It answers customer questions, handles repetitive tasks, and even learns from experience to get better at its job.

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6 Teams You Need For Your Small Business To Prioritize For Growth

Salesforce

You need a team to handle money, another to bring in customers, and one to keep them happy. Sales and customer acquisition team Your sales team is responsible for driving business growth. They identify potential customers, build relationships, and guide them through the buying process.

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Startup vs. SMB: Choosing the Right Business Model for Long-Term Success

Salesforce

Unlike startups that aim for rapid growth, SMBs focus on steady, sustainable expansion while serving their customers and communities. The right tools can make your work easier and your customers happier. Customer relationship management (CRM) tool Data is one of your most valuable assets. The best part?

CRM
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Top Strategies for Building Strong Remote Teams (2025)

Salesforce

Here are some common obstacles that small businesses might face when trying to foster team relationships: Communication barriers Effective communication is essential for teamwork, yet many small businesses struggle with it. These activities are fun, and reveal a playful side while promoting teamwork and problem-solving skills.

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Sales Quota: The Complete Guide to Hitting & Crushing Quota in 2023

Veloxy

Sales goals are broader, long-term objectives that may include other factors besides sales, such as customer satisfaction or brand recognition. This includes the number of salespeople on your team, the tools and technology they have access to, and the support they receive from other departments such as marketing or customer service.