The 5% Institute

MARCH 12, 2024

In the ever-evolving landscape of online commerce, basic sales form the bedrock of a successful business. In this comprehensive guide, we delve into the intricacies of basic sales strategies, providing you with actionable insights to elevate your business to new heights.

E-commerce 52

E-commerce Objectives and Key Results Territory Technique 52

Martech

OCTOBER 28, 2021

The UGC-for-e-commerce platform does report that shopping is happening earlier, perhaps signifying consumer concern about timely deliveries. There’s also likely to be a small increase in purchases of “experiential” gifts — concert and theater tickets, travel and personal services like massage — as restrictions lift.

E-commerce 112

E-commerce Repeat business Closing Service 112

The 5% Institute

JULY 24, 2023

This approach fosters a strong connection between the customer and the brand, leading to enhanced customer loyalty and repeat business. This feedback provides actionable insights for improving products, services, and overall customer satisfaction. FAQs Q: Are open-ended questions suitable for all types of retail businesses?

Retail 52

Retail E-commerce Cross-sell Repeat business 52

Martech

OCTOBER 18, 2021

That’s because customers value the products and services that they buy from your brand. If they’re reaching out to you via chatbot for customer service, or walking into a store, they’re expecting that [consistency of experience]. For instance, one of your e-commerce customers has left some items in their cart.

Customers 112

Customers E-commerce Repeat business Retail 112

The 5% Institute

MAY 22, 2023

In today’s competitive business landscape, it’s not enough to have a great product or service; you also need to understand and connect with your customers on a deeper level. For instance, e-commerce giant Amazon utilizes personalized product recommendations based on customers’ browsing and purchasing history.

Sell 52

Sell E-commerce Technique Trust 52

Sales Hacker

JUNE 3, 2021

B2C clients are buying a product or service directly from you, which in most cases is for their own use. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). B2B clients are purchasing your products to use in their manufacturing process (e.g. Can you use one CRM system for both?

B2C 74

B2C CRM B2B E-commerce 74

Hubspot

JUNE 21, 2022

Guided selling is similar to solution selling , in that it uses collected sales and customer data to offer recommendations about products or services that meet consumer needs. For e-Commerce operations, this may take the form of a short online questionnaire that helps sales teams determine the best-fit product selection for customers.

Sell 64

Sell E-commerce B2C B2B 64