Wed.Jun 04, 2025

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HubSpot announces deep research connector to ChatGPT

Martech

HubSpot announced today the launch of a deep research connector with ChatGPT. More than 75% of HubSpot customers are already using ChatGPT, according to HubSpots Q1 2025 AI customer sentiment survey. Using the new deep research connector, those customers will be able to apply powerful research and analysis to their own customer data and context. Among the use cases cited by HubSpot: Marketing can ask ChatGPT to find my highest-converting cohorts from recent contacts and create a tailored nurture

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The 40% Problem: Do Your Sales Reps Really Cover All Their Accounts? And Is AI The Answer? With Yamini Rangan, CEO HubSpot

SaaStr

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge. HubSpot CEO Yamini Rangan just laid it bare at a recent conference, and it should make every SaaS leader uncomfortable.

CRM 91
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The ultimate consent strategy to maximize customer opt-ins by Edna Chavira

Martech

Growing your opted-in database is everything. These data assets are not only the bedrock shaping the performance and direction of your marketing strategy, theyre the foundation that will future-proof your growth strategy as privacy reshapes marketing. Your ability to orchestrate consent across your martech stack will ultimately determine how fast your audience (and business) grows.

UX 72
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5 Interesting Learnings from Chime at $2 Billion in ARR

SaaStr

So Chime is ready to IPO, and while it’s not SaaS or true B2B today, there are enough interesting lessons for us to learn from. As a “prosumer” app there is overlap for SMB and freemium B2B apps. The metrics are very strong: $2B ARR (run rate — but not really software revenue) Generated from $121B in transactions on platform Growing 23% $251 ARPU 88% Gross Margins Average customer uses 3.3 products Non-GAAP Profitable (just), but profitability increasing quickly We’

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales at Allego

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry expert Brendan Sweeney for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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The Alphabet Soup of Service: Customer Service Acronyms Every Professional Should Know

Salesforce

Walk into any customer service floor and you’ll hear conversations like this: “Sarah’s AHT is killing our SLA, but her CSAT scores are solid, so let’s check her FCR before we panic.” New hires may look around like they’ve stumbled into a strange new society. It doesnt matter if youre slinging phone calls in a crowded call center or dispatching mobile workers from a control center.

Service 52
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Dear SaaStr: Can I Buy Out My Seed VCs? We’re Doing Well But We’re Not on Venture Path Anymore

SaaStr

Dear SaaStr: Can I Buy Out My Seed VCs? We’re Doing Well But Not on Venture Path Anymore Look, it does happen and it’s possible. Expensify bought out Redpoint out before their IPO. Buffer did something similar. But it’s hard. It’s hard because if you are doing well enough to buy them out, they often have no real reason to sell.

Finance 69

More Trending

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40 Most Popular AI Tools Right Now: 2025 Edition

G2

Explore the 40 most popular AI tools in 2025, from writing and design to code and video. Its built from real usage data, reviews, and community buzz.

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Playbook Broken: Why old marketing tactics fail

Martech

In the first episode of Playbook Broken, Marc Sirkin, CEO of Third Door Media, dives into the fast-evolving world of marketing and why traditional playbooks no longer work. Marc is joined by Molly St. Louis, co-founder of Mosaic Group Media, to explore: The effectiveness of social selling. The decline of traditional PR. The complexities of brand measurement in today’s AI-driven landscape.

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Nimble CRM Tips & Updates – June 4, 2025

Adaptive Business Services

We do have two new updates to report today related to improvements in group messages. There are some excellent developments, particularly for teams. Read all about it here! And this next one is huge! In group messages you have always been able to track links. The challenge has been, which link? In other words, if your message had more than one link, there was no way of knowing which link was clicked.

CRM 71
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3 steps to align your stack with strategy

Martech

Stack follows strategy is a well-known mantra. But how do you actually do it? Many teams claim it’s the right approach, but few can describe what the approach looks like in practice. Even fewer know where to start. What we’re missing is a practical guide on how to make it work — let alone proof that it works until now. Our research can show you how to align your martech stack with business strategy.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The AI Agentic Web Is Disrupting Your Website

David Meerman Scott

The marketing world is changing right now, before our eyes. Instead of the blue links of search, and instead of people visiting your website, were rapidly moving to an AI future where agents interface with your site instead of people.

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AI is making a major impact of email marketing teams, report finds

Martech

More than one-quarter (29%) of marketers believe advanced AI-driven content generation and analytics will drive the most significant changes in email marketing in 2025, while 70% predict up to half of their email operations will be AI-driven by 2026. Another 18% expect AI to handle 50-75% of their email marketing tasks. This data, from the “ 2025 State of Email ” report (registration required) released by Litmus from Validity, shows AI is making inroads into email marketing in many o

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Don't Waste Your AI Features. Pricing Insights to Maximize Adoption

SBI

AI is now central to your SaaS product strategy, even if youre not an AI-first company. From analytics and automation to customization and customer service, SBI's 2025 State of SaaS Pricing Report found that 77% of enterprise SaaS already have AI-powered features live in their product. But how should you price AI-powered features to maximize adoption and revenue?

Price 26
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Report finds consumers want deals from AI, not simulated conversation

Martech

There is a growing disconnect between how brands use AI for customer experience and how consumers want to experience it, according to a new report from SAP Emarsys and Deloitte. The SAP Emarsys Global Consumer Products Engagement Report (registration required) found 89% of consumer goods marketers in the United States say AI is essential for acquiring new customers and 86% say its critical for retention, but only 9% of consumers want more AI-led brand interactions.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Why Talk Time is the Worst KPI for Measuring Sales Performance (Ask Jeb)

Sales Gravy

Here's a question that'll make your head spin: What do you do when your top performer is crushing quota but not hitting a required talk time KPI? That's the question posed by Josh Robich and Josh Nelson from Nashville. Josh Nelson ranked 18th out of 130 reps in his first full year at a new company, but he was consistently falling short of the company's sacred talk time metric of 3 hours per day, averaging only 2.5 hours instead.

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Adobe expands its suite of AI agents with Product Support and Data Insights agents

Martech

Adobe announced today the expansion of its AI agent suite by introducing new tools designed to streamline marketing operations and empower data-driven decision-making. The company unveiled the Product Support Agent and announced the general availability of the Data Insights Agent, both leveraging Adobe Experience Platform Agents to integrate generative AI into everyday creative and marketing workflows.

Product 59
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What Types of Decisions are Leaders Making with the Support of AI?

The Advantexe Advisor

The need for business leaders at all levels to have business acumen skills is growing and has never been more needed than today. At the same time, these same business leaders, who are struggling with their business acumen, are embracing the power of Artificial Intelligence and the support it can provide in making critical business decisions that execute strategy and deliver value to customers and shareholders.

Clients 66
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Analytics Don’t Close Deals. Answers Do with Ajay Bam

Predictable Revenue

The insight wasnt about creating better video. It was about making existing video useful by making it searchable. The post Analytics Dont Close Deals. Answers Do with Ajay Bam appeared first on Predictable Revenue.

Closing 52
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Reduce Your Small Business Expenses With These 8 Tips

Salesforce

Running a small or medium-sized business (SMB) means balancing big dreams with smart spending. Every dollar counts, and spending wisely can make a big difference. For your business, smart cost-cutting is about reallocating resources wisely without compromising quality. Thats where smart technology is changing the game. Businesses are no longer stuck with time-consuming tasks or outdated processes.