Tue.Oct 17, 2023

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Email Prospecting: ValueMail

Iannarino

Every day on planet Earth, 4.7 billion people send 347 billion emails to others. This number is projected to grow to 361 billion in 2024. Forty-five percent of the emails sent each day are spam. For salespeople using email as part of their cold outreach , most of their messages look and feel like spam. To improve your success with email prospecting, you should avoid anything that would cause your client to hit the delete key.

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Trick or Trailhead: Mystery at AI Manor

Salesforce

For Trailhead’s 9th annual Trick or Trailhead celebration, you’re invited to complete the first-ever hands-on mystery module. Attend a mysterious dinner party where you’ll get hands-on with flow and help solve a classic whodunnit. Uncover the culprit, and you’ll earn a spooky limited-edition Trick or Trailhead badge and a whopping 2,500 points. Trick or Trailhead at AI Manor How to participate Join the Trick or Trailhead Quest Trick or Trailhead at AI Manor You are cordially invited to join Astr

Start-ups 142
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Why marketers should focus on growth loops, not funnels

Martech

Putting together and analyzing a customer acquisition funnel is a big part of a marketer’s work. After all, funnels are supposed to map the sequential steps a customer takes from awareness through conversion and advocacy. However, the concept of marketing funnels has some important limitations. In this article, we explore an alternative approach that challenges these limitations, offering more dynamic, efficient growth — the concept of growth loops.

Growth 131
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Google confirms sunset details for 4 attribution models in Ads and Analytics

Search Engine Land

Google is retiring four rules-based attribution models for all properties in Google Ads and Google Analytics in mid-October 2023: First-click. Linear. Time decay. Position-based. The models listed above will be removed from both the Analytics user interface and Admin API. Why we care. If you’re using these models in Google Ads, it will affect you.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Mobile apps see a surge in consumer use and spending

Martech

The mobile app market continues its rapid growth as consumers spend more time and money on apps than ever before, according to data.ai’s latest quarterly research. Consumers spent $100 billion on mobile apps faster than ever in 2023. AI is here. In the third quarter, two of the top three breakout apps by download growth were AI-powered: ChatGPT and Remini, a photo editing app that uses AI to enhance photos.

Launch 128
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GTM 64: Hiring Ethereal Talent with Chuck Brotman and David Teichner

Sales Hacker

This week we have a special 2 guest episode, with the best hiring guru’s in the game, Chuck Brotman & David Teichner. Chuck is the co-founder of Blueprint Expansion , a GTM roles recruiting firm that has helped over 50 VC-backed companies make amazing Sales, Marketing, & Customer Success hires. Prior to starting Blueprint in 2020, he worked for over fifteen years in various sales and sales management roles, building teams across presales, partnerships, SMB, Mid-Market, & Enterp

GTM 127

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3 Questions to Fast-Track Your Salesforce Sales Representative Certification

Salesforce

A Salesforce Certified Sales Representative has broad knowledge of the sales process and is proficient in planning, customer and prospect research, deal management, pipeline management, forecasting, and closing deals with value. Being the one who closes the deals pays off. Sales representative skills are in high demand, and getting certified can put your career in high gear.

Represent 122
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How advertisers can leverage AI and automation at scale by Fluency

Martech

As we look to 2024, advertisers are building their strategies—and their resourcing plans – to incorporate the most impactful and practical applications of both AI and automation. To thrive, advertisers must find a careful balance between both technologies, ensuring the right level of human oversight and control, as well as an integrated approach to automation that ensures strategic control, brand safety, compliance and, of course, results at scale.

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Google Business Profiles adds disabled-owned attribute to listings

Search Engine Land

Google has added a new business attributed within Google Business Profiles for “disabled-owned” businesses. This new disabled-owned attribute can show up on businesses that are owned by disabled business owners. Google said, “When businesses choose to identify as disabled-owned in their Business Profile, the attribute will appear on their listings in Maps and Search.

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Influencer marketing: The bridge between B2B brands and genuine connections

Martech

Have you ever hit up that cozy café in town? You know, where the barista nails your wild latte mix and chats about your latest adventure? That’s a real, human touch. That’s connection. It’s what pulls you back, even though there’s a java joint just steps from your door. OK, now picture that warm vibe in the digital marketing scene.

B2B 126
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Elevate Your B2B Sales and Marketing Game: Why CMOs Should Consider Hiring a Business Coach

Heinz Marketing

By Sheena McKinney , Business Operations & Marketing Assistant at Heinz Marketing In the fast-paced world of B2B sales and marketing, the role of a Chief Marketing Officer (CMO) is both demanding and critical to a company’s success. As a CMO, you’re constantly navigating complex challenges, from aligning sales and marketing strategies to adapting to rapidly evolving technology and market trends.

Gaming 121
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Compare 10 top marketing automation platforms

Martech

Are you searching for the right marketing automation platform to help scale your marketing efforts? As strategies like ABM and personalization become critical for engaging today’s buyers, many companies find they’ve outgrown their current tools and need enhanced functionality. That’s why we’ve just published our fully updated guide to the top marketing automation platforms on the market.

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Dear SaaStr: How Many Events a Year Should A Startup Founder Attend?

SaaStr

Dear SaaStr: How Many Events a Year Should A Startup Founder Attend? Here are my learnings. You do need to meet other founders, other execs, your partners, your customers, etc. It really does help over time. So I’d do the following: First, there are usually 1 or 2 top events in your industry. I’d go every year if you can, either you or your co-founder.

Niche 119
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Advanced ways to use competitive research in SEO

Search Engine Land

One of my favorite aspects of SEO is diving into competitive research. It’s illuminating and produces many strategic ideas and content topics. Clients always love seeing insights about how they stack up against their rivals. There are a few standard, check-box steps SEOs take for competitive research, plus a few less orthodox methods that have proven useful for me and my clients over the years.

Angle 117
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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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5-Star Reviews or Customer Rants: Why Your Contact Center CRM Matters

Salesforce

Think about your last frustrating customer service experience. More likely than not, it involved talking to agents, trying to resolve the issue in many (exhausting) ways, and repeating your situation over and over again. Isn’t there an easier way to get customer issues resolved — without a scorched-earth review on social media? Yes, and contact center CRM software can make it happen.

Contact 102
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How advertisers can leverage AI and automation at scale by Fluency

Search Engine Land

As we look to 2024, advertisers are building their strategies—and their resourcing plans – to incorporate the most impactful and practical applications of both AI and automation. To thrive, advertisers must find a careful balance between both technologies, ensuring the right level of human oversight and control, as well as an integrated approach to automation that ensures strategic control, brand safety, compliance and, of course, results at scale.

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At Scale, Customer Success On Average is Paid 5.3% of ARR Managed, Per Gainsight

SaaStr

So we’ve been talking about customer success at SaaStr longer than almost anyone else, going back to our very first posts in 2012, including on Second Order Revenue. CLTV Isn’t The Whole Story. Don’t Shortchange Second-Order Revenue. And we’ve used a lot of anecdotal data to suggest how much to spend on C S: $2m per CSM at scale $1m per CSM as you are scaling, if you can afford it Maybe even more in the early days if you have cash And our SaaStr survey from a little ways

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Transitioning to people management: 3 tips for search marketers

Search Engine Land

Are you an individual contributor who’ll soon be stepping into – or just recently started – a people management role? Congratulations on such an exciting move! I’ve been in your shoes and know firsthand the journey you are beginning to embark upon. This will be one of the most significant changes you will experience in your professional career.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lessons on Scaling Customer Success from $1M to $300M in ARR with Success Venture Partners

SaaStr

Customer success is all about outcomes. If you’ve raised venture capital, you know net revenue retention is important. When we look at publicly traded companies, there is a direct correlation between NRR and Enterprise value. That’s the end state we’re going for. What does NRR have to do with customer success? Everything! At last week’s Workshop Wednesday — every Weds at 10 a.m.

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How to repair your Google search results and reclaim your online reputation

Search Engine Land

Online reputation is a brand’s most valuable asset today. How it appears – whether positive or negative – is of equal significance. A favorable online reputation can open doors of opportunity, while a detrimental one can rapidly slam them shut. These days, your “first impression” is no longer forged in traditional face-to-face encounters. Rather, it’s established through a simple Google search.

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Highspot Launches Highspot Copilot for Sales Enablement

Highspot

Company releases new generative AI digital assistant that automates, co-creates, advises, and answers anything for revenue teams to increase sales productivity SEATTLE, October 17, 2023 — Highspot , the sales enablement platform that increases sales productivity, today announced its Fall ‘23 release, delivering Highspot Copilot, a generative artificial intelligence (AI) digital assistant that accelerates companies’ ability to equip, train, coach, and analyze revenue teams’ execution.

Launch 64
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Baidu’s Ernie 4.0 ‘rivals’ Chat GPT-4

Search Engine Land

Baidu has unveiled the latest edition of its generative AI model, Ernie 4.0. The Chinese technology company has said that the chatbot’s capabilities rival those of OpenAI’s ChatGPT-4. Search engine plans. Baidu is planning to integrate Ernie 4.0 into its search engine, maps, business tools, and cloud services. The company’s CEO, Robin Li, has said this will change how the search engine responds to queries, by providing customized answers instead of the lists of results and link

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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The Lead Nurturing Secrets That Helped Me Double My Sales

Salesforce

The deeper the relationship, the more we can ask for. It’s why we often ask to split dessert on the first date and move in together on the hundredth. This relationship-building is the force behind lead nurturing. We match the interest level of the prospect and earn the right to ask for more, one small step at a time. I learned the importance of lead nurturing back in 2008.

Sales 59
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Baidu to integrate ERNIE 4.0, which ‘rivals’ GPT-4, into Search

Search Engine Land

Baidu has unveiled the latest edition of its generative AI model, ERNIE 4.0. The Chinese technology company has said that the chatbot’s capabilities rival those of OpenAI’s GPT-4. ERNIE is an acronym for “Enhanced Representation from kNowledge IntEgration” Search engine plans. Baidu is planning to integrate ERNIE 4.0 into its search engine, maps, business tools and cloud services.

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How to be Successful Over the Phone with Drew Kluender

Predictable Revenue

Collin Stewart and Drew Kluender, Senior Inside Sales Rep at Orum, discuss the nuanced art of sales, specifically over the phone. The post How to be Successful Over the Phone with Drew Kluender appeared first on Predictable Revenue.

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The Science of Nutrition with Dr. Wayne Pickering

Sell Or Die

In this episode we are back with Dr Wayne Pickering, Dr. Wayne “THE MANGO MAN” Pickering is a wounded Vietnam Veteran of 3 terms. He was on the US Navy Seal Support Team on his 2nd & 3rd Terms and today he is Living a Life of NO Regrets as he has Hoisted the FLAG in his Life. His Creed is = “Our Past must to be a Point of Reference and not a Place of Residence.

Closing 40
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Awaken dead content with AI and DAM

Martech

Don’t let old visuals and dead designs haunt your brand’s customer experience. With the right mix of a digital asset manager and AI, it’s easy to increase the use and repurposing of digital assets across teams and regions. Join content experts and learn how digital asset management (DAM) and AI can help your marketing and creative teams reuse, repurpose, and transform assets to bring your customer experience to the next level.

Territory 124
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Awaken dead content with AI and DAM by Cynthia Ramsaran

Search Engine Land

Don’t let old visuals and dead designs haunt your brand’s customer experience. With the right mix of a digital asset manager and AI, it’s easy to increase the use and repurposing of digital assets across teams and regions. Join content experts and learn how digital asset management (DAM) and AI can help your marketing and creative teams reuse, repurpose, and transform assets to bring your customer experience to the next level.