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According to ChatGPT, the term, “Close but no cigar,” originated in the 1920s-30s. Apparently at carnivals and fairs, cigars were given out as prizes for things like shooting galleries, ring toss, dart games and so forth. When someone missed the mark, the carnie would yell, “Close but no cigar.” We’ve seen the term used for some harrowing moments.
The AI Account Executive Is Arriving. Here’s What Support — Which is 18+ Months Ahead — Teaches Us About What Comes Next. Customer support cracked the deflection code with AI. Companies are routinely achieving 60%+ deflection rates – meaning AI handles 6 out of 10 (or more) support tickets before a human agent ever gets involved.
As AI-powered workflows become central to sales and RevOps, go-to-market (GTM) execution is increasingly dominated by high-volume, sales-led outreach. This change prioritizes short-term demand capture over long-term brand building and demand creation. While AI enables scale and efficiency, it often sidelines marketing’s strategic role and compromises customer experience, especially in enterprise settings where automated outreach can do lasting damage.
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Dear SaaStr: How Are VP of Sales Commissions Normally Structured? VP of Sales commissions in SaaS are typically structured around a 50/50 On-Target Earnings (OTE) model. This means 50% of their total compensation is a base salary, and the other 50% is variable, tied to hitting specific revenue or ARR targets. Here’s how it usually breaks down: Base Salary (50% of OTE) : This is the guaranteed portion of their compensation.
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The Challenge with Flows Today Salesforce flows sit at the heart of modern CRM automation, yet authoring them still requires a unique mix of declarative drag‑and‑drop and Apex know‑how. To ease this process, Salesforce has committed to incorporating cutting-edge Generative AI technologies such as Agentforce for Flow (A4F, now generally available ). A4F uses AI to generate complete Salesforce flows from a user prompt, which can then be readily deployed on Flow Builder.
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CRM systems are meant to help your teams manage customer relationships more effectively. But without a solid document workflow in place, even the best CRM can become a bottleneck. So, what’s the answer? CRM document automation integrates document workflows directly into your CRM, allowing you to reduce repetitive manual tasks, streamline communication, and ensure your documents are always accurate and up to date.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
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As more businesses adopt AI for creative automation and production efficiency, one of the standout features that they are interested in is AI text-to-image.
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Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The latest episode of 20VC with Jason Lemkin, Harry Stebbings, and Rory O’Driscoll revealed a Silicon Valley in the midst of its most dramatic talent migration since the early days of the internet. But beneath the headline-grabbing acquisition numbers lies a more fundamental question: Are we witnessing the birth of a new economic paradigm, or the final gasps of a venture bubble?
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Hey, entrepreneurs, solopreneurs, startup founders, and small and medium-sized business (SMB) owners — what are you reading these days to boost your business? Better yet, what are the best marketing books for beginners? We’ve got you covered. We’ve curated a list of innovative and practical marketing books specifically for SMB owners like yourself.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
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