5 Ways To Leverage AI in Tech with Freshworks CIO Prasad Ramakrishnan
SaaStr
NOVEMBER 21, 2023
Tip #1: Leverage AI to Enhance the User Experience (UX) From an overall value proposition perspective, every company wants to enhance the user experience. Back in the day, AI was “Press 1 for x. Press 2 for x. The Takeaways — You don’t need to add more customer service agents. Press 0 to speak to an operator.”
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