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The Tides of Change: Why Cruise Lines Can No Longer Afford to Wait on CRM

Sales Pop!

With the rise of sales enablement technologies and changing consumer behaviors, it’s no longer a question of if, but when, cruise lines will adopt Customer Relationship Management (CRM) solutions. As the cruise line industry continues to evolve, executives are facing increasing pressure to stay ahead of the competition.

CRM 257
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Comic Con trivia, cat personalities and beyond: Empowering customer engagement

Martech

” That’s Komo Technologies, an Australian activations platform geared to customer or fan engagement. Sports, media, broadcast, shopping centers, retail, hospitality, CPG brands — any brand that has consumers at the heart of everything they do.” Komo was one of those big bets.”

Customers 109
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What Is an AI Agent For Small Business? 

Salesforce

But the right technology, like an artificial intelligence (AI) assistant, or agent, for small business, can make a world of difference. AI assistants use technologies like natural language processing (NLP) , machine learning, and predictive analytics to keep operations smooth. This is a real opportunity to enhance your decision-making.

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What is CRM and how does it support marketing?

Martech

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. Unlike CDPs, CRM systems use their technologies to ensure each step of the customer’s experience is as frictionless as possible. Hotels and hospitality. Automated data entry. Process scaling.

CRM 98
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16 marketing automation platforms your organization should consider

Martech

With martech budgets under greater scrutiny in the current environment, marketing leaders are expected to be able to demonstrate ROI for any new technology investment. Businesses can use ActiveCampaign to orchestrate personalized automations across their technology stack for omnichannel engagement. Target customers. Product overview.

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How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Visits to a doctor’s office to hand out drug samples are more limited, as are “lunch and learn” sessions to explain the latest technology to staff. Automate relationship discovery in healthcare sales. ??Medtech Learn how technology can uncover key connections in B2B Healthcare and Life Sciences to drive more sales. .

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AI for Proactive SMB Service: Anticipating Needs Before They Arise

Salesforce

This approach involves using data, technology, and insights to understand customer behavior and potential pain points, enabling preemptive actions that enhance the customer service experience. Proactive customer service means anticipating customer issues and addressing them before they become problems. What is service for small business?

Service 75