Salesforce

OCTOBER 14, 2024

Get started The evolution from Einstein Copilot to Agentforce Earlier this year we released Einstein Copilot, which has now evolved into an Agentforce Agent for customer relationship management (CRM). Product search and comparison, user-interface (web, mobile) browsing, troubleshooting, and issue resolution for field service.

Engineering

Salesforce

MARCH 12, 2025

AI agents are already doing it in customer relationship management (CRM) tools , just about everywhere. 40% of business owners saw productivity improvements after implementing AI allowing them to allocate resources more efficiently. By automating routine tasks, SMBs can reduce labor costs significantly.

Represent

Salesforce

JUNE 17, 2025

Keep productivity high. That’s why we’re excited to announce our latest releases, focused on removing productivity blockers and empowering teams to hit targets faster. And for all you scale-ready sales leaders: Easily expand your partner ecosystem with Partner Cloud’s centralized management of enablement, pipelines, and comp planning.

Sell

Salesforce

OCTOBER 22, 2024

Attracting qualified prospects — companies that are a good fit for your product or services — is more important in B2B (business-to-business) sales than earning a large number of leads. This provides insight into a prospect’s needs so you can zero in on qualified buyers who are a good fit for your product or service.

E-commerce

Salesforce

DECEMBER 5, 2024

5P Consulting’s mission is to optimize organizations and drive them to improve business productivity through process and advanced technology. After investing in the right customer relationship management (CRM) system for their small business, 5P Consulting experienced incredible business growth — 998% ROI to be exact.

Consult

Martech

SEPTEMBER 16, 2024

Increase regional sales pipeline by 20%. Product marketing Role: Define the positioning and messaging of products or services. Sample goals: Launch two new product positioning campaigns, increasing market share by 10%. Improve product adoption among new users by 20%. Expand partner-driven revenue by 30%.

Go To Market

Martech

JUNE 19, 2025

Where to find them: Your CRM system is essential for tracking the progression of leads through the sales pipeline. visiting a product page –> adding to cart –> checkout) provides insight into how effectively your website is guiding users towards conversion. Tracking the completion rate of key user flows (e.g.,

CTR

Hubspot

SEPTEMBER 4, 2024

If you’re looking for CRM (Customer Relationship Management) software for your startup, a third-party review website like G2.com Dedicated CRMs Drive Higher Productivity Gains A CRM lets you automate repetitive day-to-day tasks, such as lead assignment, task reminders, data enrichment, and reporting. Lead assignment.

CRM

Highspot

MARCH 6, 2025

Raise the performance bar: Actionable feedback helps reps refine their sales techniques, objection handling , sales presentation skills, and pipeline management. Attainable targets drive progress, and progress drives productivity upward. Manager feedback: Your sales numbers are solid, but lets speed up your follow-up cadence.

Objectives and Key Results

Highspot

JULY 3, 2025

The reality, though, is that potential customers still require human interaction (and a lot of it) to make well-informed and timely decisions about B2B products and services. Many buyers may value the autonomy and convenience of digital customer journeys. Think deals tied to software subscriptions that require annual or multi-year contracts.)

B2B

PandaDoc

JUNE 27, 2025

We all know customer relationships are vital to business success. A CRM (customer relationship management) system is key to keeping organized. Smarter sales and faster deals A CRM can help your sales reps stay on top of their pipeline, which is key for efficient sales cycles. What does this mean for you?

CRM

Highspot

JULY 7, 2025

Sales cycle length, pipeline velocity, win rate, and deal size all improve when GTM teams work together on executing account-based sales and marketing campaigns. Without sales enablement technology to drive ABS strategies, though, sales reps and account executives can’t deliver captivating customer experiences that close deals.

Sell

Salesforce

JULY 3, 2025

Instead of manually entering data or trying to remember when to check in with a prospect, automation does it for you — so you can focus on building relationships and closing deals. In our latest State of Sales report, 81% of sales teams using AI tools have boosted productivity, and 83% have seen revenue growth in the past year.

Technique

PandaDoc

JULY 23, 2025

Customer relationship management (CRM) software is a popular choice for many businesses. These platforms help to build a historical record of customer engagement and interactions over time by managing correspondence, keeping track of specific buyers and stakeholders, and even assisting with quote generation and marketing campaigns.

CRM

Highspot

JUNE 19, 2025

Key takeaways Highly engaged customers tend to stay loyal to companies, spend more on their products and services, and become brand advocates. Building strong customer relationships is best accomplished by sharing personalized content, messaging, and insights at the right time. What is customer engagement?

GTM

Salesforce

JULY 18, 2025

Product tutorials, technical documentation, white papers, how-tos, and a page answering frequently asked questions (FAQs) are all excellent starting points. Offer guides and reports : Provide downloadable guides and reports that offer valuable insights and actionable advice related to your industry or product.

Service

Sales Hacker

JUNE 24, 2025

Gaiia’s “donut drop” strategy—personally delivering treats to rural ISP offices—created brand awareness and unlocked new pipeline. They work with startups and scaling businesses to help take HR off your plate, so you can stay focused on building product, growing revenue, and hiring great people – the go-to-market engine.

GTM

Salesforce

FEBRUARY 3, 2025

Drive pipe faster with a single source of truth Discover how Sales Cloud uses data and AI to help you manage your pipeline, build relationships, and close deals fast. Account A business, customer, lead, or prospect a company engages with to sell products or services to.

Objectives and Key Results

Salesforce

FEBRUARY 7, 2025

A digital platform that aggregates information about assets, resources, and schedules such as a customer relationship management (CRM) platform can improve maintenance planning and coordination. Consider the following: Improve vendor relationships Upstream companies can facilitate data-sharing across assets.

Profit margin

Highspot

JULY 9, 2025

Manufacturing sales teams face long deal cycles with cross-functional buying committees who have complex product requirements. When managing large catalogs and diverse product lines that change with each potential customer’s unique business, disorder can tank productivity. Of course, all of this hinges on trust.

Manufacturing

Salesforce

MARCH 26, 2025

Commerce AI makes shopping more personal for your customers with product recommendations and personal shoppers. Besides improving operational efficiencies, sales pipeline and analytics, AI acts like an intuitive assistant in ecommerce. Its like having a team of experts working 24/7 to help you succeed. SMBs find this cost-effective.

Price

Salesforce

FEBRUARY 24, 2025

Thats where software-as-a-service customer relationship management (SaaS CRM) yes, its a mouthful can make business easier. Software-as-a-service customer relationship management (SaaS CRM) is a cloud-based solution that helps small businesses manage customer relationships more efficiently.

CRM

Salesforce

JULY 30, 2025

Now, imagine applying that same spirit to finding the perfect customer relationship management (CRM) for your small or medium-sized business (SMB). What we’ll cover: What are the Salesforce products? Track leads and opportunities, manage customer interactions, and gain insights into your sales pipeline with Starter Suite.

CRM

Highspot

APRIL 9, 2025

Whether its a commercial banker structuring a mid-market loan or a relationship manager preparing for a portfolio review, your team needs to move fast. Instead of focusing on clients, your team is stuck digging through folders, email threads, or outdated systems to find the right rate sheet or product overview.

Relationship Management

Salesforce

OCTOBER 29, 2024

We already had Sales Cloud as our customer relationship management ( CRM ) software, and ServiceNow as our IT service management (ITSM) solution. We have 3,200 SKUs and our products can be quite complex. Plus, we’re excited knowing so much more is on the product roadmap. And he can do it all from one dashboard.

Service

Salesforce

JULY 14, 2025

Customer relationship management (CRM) integrations can help you reduce manual tasks and connect your tools. This means fewer repeat tasks and more time to focus on what really matters — building relationships and growing your business. So, why not integrate and automate?

CRM

Salesforce

AUGUST 6, 2025

Task management is the process of organizing and tracking work — across sales , marketing , customer service , admin, and internal operations — so your team can stay focused and productive. Salesforce helps with both — giving you tools to assign work and automate routine steps so you stay productive without micromanaging your calendar.

CRM

Salesforce

JUNE 18, 2025

Get AI-Ready: Build a solid foundation for AI in your small business Featured speakers: Florence Cheung, Director, Product Management, Salesforce and Zia Hasheem, Sr. A solid customer relationship management (CRM) solution built for small businesses. That’s why the first step to using AI isn’t just picking the right tool.

CRM

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Product and Go-To-Market. Product and Go-To-Market. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth.

GTM

Sales Hacker

FEBRUARY 4, 2025

So number one is the modern CFO wants to be, and should be deeply integrated into go to market and product. Our pipeline is getting weak here. So the other thing I realized, I sit in a room with a salesperson, that’s a completely different budgeting conversation than tech, than product, right? That is so table stakes.

GTM

Salesforce

JULY 28, 2025

Influencers: Use social media following and reach to promote brands, products, and ideas. Digital portfolio management : Bring all your channels under one roof, and flaunt your skills using link-in-bio tools such as LinkTree. Pro-tip : You can use a ‌ customer relationship management (CRM) tool to plan your social media strategy.

E-commerce

Martech

MAY 21, 2025

With more than 100 product updates released in April 2025, HubSpot continues to double down on what matters most: reducing busywork, improving data accuracy and giving teams more flexibility to get things done their way.

Objectives and Key Results

Salesforce

FEBRUARY 26, 2025

Businesses that use customer relationship management (CRM) have reported a 32% increase in customer satisfaction. Sales pipeline management : Automation can help you manage your sales pipeline more effectively. Based on pevious purchases, you can recommend products each customer is likely to enjoy.

CRM

Salesforce

FEBRUARY 17, 2025

What you’ll learn: Why increasing your sales matters Strategies for increasing your sales Advanced techniques to increase sales Maintaining sales growth Drive pipe faster with a single source of truth Discover how Sales Cloud uses data and AI to help you manage your pipeline, build relationships, and close deals fast.

Territory

Salesforce

MARCH 3, 2025

Financial services and energy companies also depend on Deal Desks for complex product sales and long-term contracts, helping them meet legal and regulatory standards. Each request, submitted by sales reps, goes through the same standard operation, minimizing hurdles and boosting productivity. Here’s how they might help.

Legal

Salesforce

MARCH 3, 2025

Risk management: Spot potential revenue gaps early and plan ahead. Strategic planning: Set realistic goals for marketing, hiring, and product launches. Cash flow management: Avoid cash shortages with accurate startup revenue forecasts. You get a clear view of where you stand and an overview of your sales pipeline.

Angle

Salesforce

MAY 21, 2025

Whether youre pitching a new product or launching a marketing campaign , a well-crafted business case gives you the best shot at having a decision in your favor. For example, a customer relationship management (CRM) can track customer interactions and give you the insights you need to make a stronger argument.

Objectives and Key Results