Remove Process Remove Relationship Management Remove Repeat business
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Are Your Store Associates Ready for Holiday Shopping Season?

Salesforce

Boost retail holiday prep with technology When you equip your retail store associates with mobile devices and apps, they can quickly check inventory levels, locate products, and process transactions on the spot. Kiosks can also reduce perceived wait times as customers actively conclude the buying process. Back to top. Back to top.

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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

Gerber is a classic business book that challenges the common misconception you carry about entrepreneurship. Gerber argues that most small businesses fail because entrepreneurs focus too much on the technical work they love, neglecting the systems and processes necessary for growth. Be a Trailblazer 4. Explore Pro Suite.

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CRM strategy: What every business needs to improve customer relationships

PandaDoc

Customer relationship management (CRM) software is a popular choice for many businesses. In this scenario, the CRM becomes a hub for customer interactions and helps to actively generate and log relationship-defining touchpoints in a lasting way. Over time, clear gaps began to appear. Stronger customer retention.

CRM
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6 Teams You Need For Your Small Business To Prioritize For Growth

Salesforce

Sales and customer acquisition team Your sales team is responsible for driving business growth. They identify potential customers, build relationships, and guide them through the buying process. A structured sales process keeps everything on track. Keep in touch, offer great service , and encourage repeat business.

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Startup vs. SMB: Choosing the Right Business Model for Long-Term Success

Salesforce

The goal is to survive and scale efficiently, often through technology or disruptive business models. The term “startup” was first used in a 1976 Forbes article to describe the unfashionable practice of investing in electronic data processing startups. Ecommerce and payment processing Selling online should be simple.

CRM
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How To Create an Online Store (In 7 Steps or Less)

Salesforce

Together, we’re going to learn the process of setting up an online store for your SMB , from the benefits of ecommerce to choosing the right platform. We’ll walk you through optimizing your store, tips, and best practices for promoting and marketing it — and managing and scaling operations to work for you.

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3 Ways to Keep Your Customers Happy & Improve Retention

Sales Pop!

Whether this means going the extra mile to help someone or taking ownership of an issue, imagining yourself as the customer increases your empathy and likelihood of solving their problem; treating others as you’d like to be treated is always a dependable model for business. Make data-driven decisions. That’s inefficient.