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Building a Copilot? Start with Basics of Conversational AI

Salesforce

Conversation Design Guidelines for SLDS Get the Overview Use Existing Patterns For example, when creating prompts to generate emails, we might use existing conversational patterns for chatbot greetings. Regardless of your role, you might have to create conversational copy or interactive flows for your product or for prompt testing.

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Generative CRM — Here’s What It’ll Mean For Your Business

Salesforce

How many hours would it take you to find a company overview, catch up on the latest company news, find the right contacts, and draft an intro email? This is the promise of generative CRM, which will combine the power of generative artificial intelligence (AI) with your customer data to make your teams more productive.

CRM 98
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Designing a Copilot? Start with Basics of Conversational AI

Salesforce

Conversation design guidelines for SLDS Get the overview Start with these conversational AI design guidelines: These guidelines should serve as a primer for designers as they grow accustomed to working with conversational interactions. Many of the same rules of conversational interaction still apply.

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How to Get the Most Out of a Sales Call

Salesforce

A sales call is a conversation between a salesperson and a prospect about the purchase of a product or service. This avoids any surprises during the call itself, as you’ve already established alignment with product solutions and set expectations of what’s to come. Use this as a reference during the sales call.

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Google Analytics 360: The Features Worth $150k a Year

ConversionXL

Google Analytics 360 overview. With paid access to GA360—$150,000 per year, billed monthly at $12,500 with an annual contract—users also get access to 360 versions of other products: The announcement of the Google Marketing Platform, in June 2018, combined paid ad platforms and the Google Analytics 360 Suite. Image source ).

CRM 126
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Take the Guesswork Out of Insights With Winter ’23 CRM Analytics Release

Salesforce

This release will help you get the most from Einstein Discovery models and make analytics easier to access. This release takes that integration to the next level, allowing you to create real-time predictions in Einstein Discovery — integrating live data outside of Salesforce with data from Snowflake. Sign up now. Go for a deep dive.

CRM 96
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9 call analytics platforms for marketing teams to consider

Martech

Consumers crisscross multiple online and offline channels, often from the comfort of their own homes, to research products and services and make informed purchase decisions. The result can be a long-term, productive call analytics partnership that boosts both revenue and profit for your marketing organization. Product overview.