SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Attainment has to go up, and you have to pay for these resources.

X-functional 72

X-functional Closing Growth Contract 72

Hubspot

APRIL 2, 2018

I wanted to follow up on the proposal.”. "Do We’d already agreed on X price. If we can come down to X price, would you sign today?”. You might be interested in our newest Feature X. ". Finally, I picked up the phone and called my prospect’s office. Things to Say On the Phone. “I I just wanted to introduce myself.".

Prospecting 95

Prospecting X-functional Contract Cross-sell 95

SaaStr

AUGUST 12, 2020

David Sacks, General Partner at Craft Ventures joins the New New in Ventures to discuss The Cadence and how to structure around it while building a start-up. When you start growing above 50 employees, and certainly get to 100, things change, you now have teams, which means you have functional leaders. I learned this operating myself.

Finance 109

Finance X-functional Launch Objectives and Key Results 109

CloserIQ

APRIL 29, 2019

The more leads you’re able to develop, the better chance you have of meeting or exceeding quota. Social selling has emerged as one of the most effective B2B lead generation techniques. LinkedIn’s search function is a great method for lead generation. Say, “I can write a guest blog on X topic which will help your audience with Y.”

Lead generation 86

Lead generation Referrals X-functional Technique 86

Highspot

MAY 20, 2022

No matter how your strategy changes – whether that’s selling something new, deploying a new methodology, or entering a new region – sales playbooks ensure that reps know what to do, and how to do it effectively. As reps begin to sell the product, they can access the sales play to understand which actions they should take and why.

Territory 52

Territory X-functional Cross-sell Sales 52

Sales Hacker

JUNE 20, 2019

If you sell it, you should know it, right? Well, in a previous life, I spent six years selling to, and thereby studying, Sales Operations. Doing that, you end up learning things that aren’t immediately obvious to everyone else. Shored up our weaknesses by adding tech. Why go so deep? NEED HELP WITH THAT?

Quota 70

Quota X-functional Strategize Contract 70

Hubspot

DECEMBER 23, 2022

Meeting sales quotas is a top challenge for 20% of salespeople. When each stage of the prospecting process is automated (whether in part or fully), your tea can speed up the discovery, qualification, and outreach process. You can set up automated notifications to alert your team when high-priority prospects engage on your site.

Prospecting 76

Prospecting X-functional CRM Contact 76

SaaStr

JANUARY 21, 2020

So you might be wondering who am I and why am I up here talking about sales culture? I think it’ll become clear why Jason asked me to come up and talk about this very specific topic. In the last year, I ended up working directly for the CEO doing special projects. Well, let me give you a little bit of my background.

Quota 103

Quota Sales Healthcare Territory 103

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. There are only about 10–15 books in each discipline, so you can easily read up on the books you’re likely to need or want. The New Solution Selling. The Little Red Book of Selling. Unbreakable Laws of Selling. The New Strategic Selling.

Sales 141

Sales Technique Objectives and Key Results Non-Profits 141

PandaDoc

NOVEMBER 15, 2021

Its quality can’t be measured the same way your team’s monthly revenue, email activity, average tenure, or quota achievement can, but that doesn’t mean it’s irrelevant. Sales culture is essentially the sum of your team’s attitudes, values, and behaviors; it can usually be summed up in ten or so terms.

Sales 52

Sales Quota Trust Promote 52

SaaStr

AUGUST 26, 2022

Open it up if I can help in any way, or I can make it up, but anyone got a question they’ve got to start? Sometimes we’re not as founders, sometimes founders sell their company because they don’t end up being deeply passionate about what it does. So sell your product. X this year.

Quota 82

Quota Growth Product Closing 82

Sales Hacker

OCTOBER 19, 2018

and “When did my target prospect implement our competitor’s product, so I can figure out when they may be up for renewal?”. For example, perhaps I sell advertising technology that’s highly complementary to other technologies in the space. Sales therefore cedes some of its selling territory to marketing. Our tips below: 1.

X-functional 58

X-functional Technology Technology Sales 58

Heinz Marketing

SEPTEMBER 17, 2018

We are fortunate to have a line up of awesome content and special guests! Melissa: Yeah, so I’d say that sales enablement, I fell into it, I think like a lot of folks do, they fall into sales enablement through a function of necessity and accident, happy accident. What is this thing you keep talking about?” Melissa: Yeah.

Pipeline 57

Pipeline X-functional Sales CRM 57

Sales Hacker

MAY 9, 2019

Here’s a simple example to begin with that covers the SDR, AE and Customer Success Manager (CSM) functions: Table 1. 2) Bottom-Up Target Setting: You take “till date” numbers and use 80% of the best month ever as your guideline. Deals like this are the result of selling to the wrong customer. Experienced/Top Performer.

SQL 103

SQL Commission Customers Non-Profits 103

SaaStr

MARCH 10, 2020

Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. We literally pick up their goods at factories, we put it on to trucks, we take those trucks to docs and airports around the world and we literally move their cargo from point A to point B.

Government 78

Government Up-sell Contract X-functional 78

SaaStr

JUNE 14, 2019

In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. How do they set up the process from there? * You have PE platform roll-ups. IOIs are the next step. What are they?

Strategize 55

Strategize Quota Non-Profits Price 55

Sales Hacker

APRIL 23, 2018

This is the only way to create both predictability and sustainability to the sales function. Target formula : Sales Goal (Quota in $) / Win Rate. The up/down axis is a rep’s progress to goal. Up vs. Down is a lagging indicator. Closed more than double the company assigned YTD Quota. . Measuring outcomes is easy.

Drivers/motivators 78

Drivers/motivators Pipeline Objectives and Key Results X-functional 78

SaaStr

MARCH 12, 2019

What are you doing up so early? What’s the failure rate for a Series A start up? What’s the failure rate of a Series C start up? We are screwing up the scale. Awesome revenue growth on the X axis, awesome revenue retention on the Y. The game has changed but we haven’t caught up.

Growth 84

Growth Cross-sell Contract X-functional 84

SaaStr

JUNE 13, 2019

I write a blog at tomtunguz.com that focuses a lot of early stage start-ups and uses a lot of data in order to illuminate different topics. And on the X-axis, we broke it out by ACV, from zero to five, all the way to 150K. The second most common actually depends, it changes as a function of the ACV. Here’s another slide.

Contract 83

Contract Price X-functional Conversion 83

Sales Hacker

MAY 26, 2020

He’s currently running Wooster Advisors, which is essentially a fractional CRM service, it’s designed to help early stage companies to well established technology companies with setting up and growing sales and customer success. ” So, with that is my motivation, I partnered up with a guy named Mark Rabe.

Prospecting 97

Prospecting E-commerce Account management Up-sell 97

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Jason Lemkin: Well, let’s break it up. How, if no one’s heard of you, do you sell to big companies? Jason Lemkin: Yeah, maybe let’s break it up into two points. Jason Lemkin: Hey everybody.

Growth 95

Growth Cross-sell Start-ups X-functional 95

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. What about the changing tech stacks and infrastructures makes them vulnerable to up and comers? Does this not lead to a consolidatory environment?

Finance 52

Finance X-functional CRM Engineering 52

SaaStr

JULY 15, 2020

” So all the people who were whining, jumping up and down about the evils of short-termism and public markets, which I never really believed in any way, maybe you’re just factually wrong. Does it not all bubble up to even the best cloud stocks? Keith Rabois: It’s unclear which stocks a ball is up to.

X-functional 60

X-functional E-commerce Growth Retail 60

Heinz Marketing

JUNE 4, 2018

Start-up advisor. You have been in deep in B2B sales throughout the west coast, in the valley, up here in Seattle for a long time. Heading up sales of companies like Simply Measured, Extra Hop, LiveStories, and now recently joined the team at Skilljar, which continues. Leading sales teams that are metrics driven & efficient.

Pipeline 53

Pipeline Sales Drivers/motivators X-functional 53

SaaStr

FEBRUARY 21, 2020

David Skok: So I graduated with a computer science degree in the early days of that craft and few months after leaving college, I found a problem and I wrote some code to solve it and accidentally without even thinking what I was doing, I ended up creating a startup. What’s the playbook?” Harry Stebbings: I would love you to.

Non-Profits 74

Non-Profits Up-sell Start-ups Product 74

SaaStr

OCTOBER 29, 2019

I was on the product team and saw this opportunity for us to work more cross functionally across the company and focus heavily on retention and monetization. If you value speed, you might up in for an Uber X. I had a cross functional team that owned pricing and packaging. You’re going to pay a little bit more.

Price 40

Price X-functional Cross-sell Growth 40

Salesforce

OCTOBER 26, 2021

Success metrics, like quotas, reflected these topline goals. But in the wake of COVID-19, digital adoption soared, pushing widespread remote buying and selling. sign up now. Different measures track different models, but all depend on a simple formula: [Recurring revenue = Active accounts in a period X Cost of good/service].

X-functional 98

X-functional Sales Growth Contract 98

SaaStr

MARCH 1, 2019

So a huge thank you for putting up with these dulcet British tones once again. So we ran a free trial survey because we found that in most of our startups, many of them at all different price points, even starting around 1K is obvious, but going up to 150K ACV, they were running free trials as part of their marketing campaign.

Contract 46

Contract Price Commission Conversion 46

Hubspot

AUGUST 17, 2021

Quotas are hard to generate. Believe it or not, some sales leaders think that quotas are a waste of time. In their book, it doesn’t matter what figure you set, the reps will sell what they can sell. Whenever I encounter someone who feels this way, I bring up the story of the four-minute mile.

Commission 82

Commission Quota X-functional Finance 82

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Percentage of sales reps attaining 100% quota. Cost of selling as a percentage of revenue generated. Imagine one of your reps isn’t hitting her quota. Percentage of leads followed up with.

X-functional 95

X-functional Quota Cross-sell Contract 95

Salesforce

JANUARY 31, 2024

Tech sales refers to selling technology as a product or service. As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. When I moved from a dance career to sales, I had zero experience selling a product. Give presentations and demos.

Networking 59

Networking B2C Cross-sell Negotiate 59

Heinz Marketing

APRIL 26, 2021

This week’s show is called “ A Bottoms-Up Approach to SaaS for Sales: What It Is, How it Could Help You ” and our guest is Pouyan Salehi , CEO & Co-Founder of Scratchpad. What are the things that keep you from spending more time actively selling? You can even ask Alexa! Digging into it more, it was like, yep.

Pipeline 122

Pipeline Sales Quota Up-sell 122

SaaStr

JULY 8, 2020

And not only is Aileen one of the investors that many of us all look up to-. Now you open up TechCrunch or StrictlyVC or anything, you’ll see a dozen firms a week literally sometimes. I used it in kind of my breakfast pre warm-up, the crazy times we’re in. Jason Lemkin | Founder @ SaaStr. Aileen Lee: Oh, God.

Pitch 63

Pitch Start-ups Up-sell Technology 63

Sales Hacker

FEBRUARY 19, 2019

Think of this as a sneak-peek of what’s coming up at Unleash ‘19! Lauren is an email marketing wiz and always has a trick or two up her sleeve to share with her sales colleagues. We love her even more, because she also wrote up some timeless advice in her article, 6 Horrendous Ways to Begin Your Sales Call (And What to Do Instead).

Cold Call 11

Cold Call Inside sales Sales B2B 11

SaaStr

JANUARY 3, 2020

So a huge thank you for putting up with these dulcet British tones once again. So we ran a free trial survey because we found that in most of our startups, many of them at all different price points, even starting around 1K is obvious, but going up to 150K ACV, they were running free trials as part of their marketing campaign.

Contract 10

Contract Price Commission Conversion 10