SaaStr

MARCH 6, 2024

Billion, ARR, so at the edge of still being in growth mode. Seat Contractions Have Brought NRR Down From 120% to 111% While 111% NRR is still quite an engine at this scale, the drop in NRR from seat contractions explains a good chunk of the headwinds Okta has seen. #2. That’s 2024. #3. 5 Interesting Learnings: #1.

Contract 84

Contract Engineering B2B Growth 84

SaaStr

SEPTEMBER 13, 2023

Founder and General Partner of Craft Ventures, David Sacks, shares his perspective on what to expect from SaaS in 2024. So even startups good at getting renewals were getting seat contractions. Key Takeaways There are plenty of predictions about SaaS in 2024. Is everything going to be focused on AI? That’s still happening.

Finance 84

Finance Up-sell Contract B2B 84

SaaStr

JANUARY 17, 2024

But the bigger ones are the ones driving revenue growth at scale. Driving ACV Up 16% Key To Growth Smartsheet has driven its core customer ACV up from $7,951 in 2023 to $9,225 — that’s +16% in a little more than a year. That’s been critical to them maintaining revenue growth. #5. million in ARR.

Entertainment 88

Entertainment Government Contract Growth 88

Sales Hacker

NOVEMBER 10, 2023

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. Growth Engineer at Coast – more details here.

GTM 94

GTM Intrinsic Customers Contract 94

PandaDoc

FEBRUARY 23, 2024

All you need to do is zoom out, see the bigger picture and start looking for long-term growth and expansion possibilities rather than focusing only on short-term conversion objectives. Instead, it’s about recognizing and nurturing all sorts of potential avenues for growth — which may or may not be related to sales in the near future.

Objectives and Key Results 52

Objectives and Key Results CRM Contract Strategic partnership 52

SaaStr

SEPTEMBER 20, 2023

A Pivot From Growth At All Costs To Driving Profitability The Cloud model of recurring revenue, low marginal distribution costs, and strong net dollar retention dynamics is possibly one of the best and most resilient business models ever invented. There’s been a pivot from growth at all costs to driving profitability.

Growth 95

Growth Negotiate Finance Contract 95

Martech

SEPTEMBER 14, 2023

What I have observed over the past two years is that, while cutbacks in marketing may reduce customer acquisition cost, they can also deliver a considerable hit to annual contract value — as much as a 45% fall-off. “We The decision can create significant downward bottom-line margin pressures rather than fuelling recovery and growth.

GTM 125

GTM Market share Growth Technology 125

Hubspot

NOVEMBER 22, 2023

As part of our 2024 State of Sales Series , our Sr. With all this in mind, it's clear that CRMs help sales teams drive revenue and efficiency, which correspond to professionals' top two 2024 focus areas. Key features: Electronic Signatures: Send contracts, agreements, and other documents directly from your CRM.

Closing 69

Closing CRM Customer Relationship Management Pipeline 69

SaaStr

DECEMBER 5, 2023

You don’t want to end up in The Valley of Death, where you can’t get the big dollar contracts. Challenge #1: Starting with Product-Led Growth and Deciding If It’s Worth It If you start with PLG and want to move your customer base and prospects to Enterprise deals, you might ask yourself: Should I go for it?

GTM 73

GTM Cross-sell Government Legal 73

SaaStr

MARCH 13, 2021

While still a minority of all customers, direct sales customers are up from 1,900 a year ago, about the same as overall growth (+47% year-over-year). #3. Mongo expects 98% of its enterprises to be multi-cloud by 2024. Not pushing annual contracts so much helped. 120% may be a great yardstick if you are like Mongo. #4.

Contract 116

Contract Service Start-ups Growth 116

Salesforce

APRIL 7, 2022

Check if the digital and logistics capabilities can support more growth. This exercise will help determine the countries fertile for growth: Search for consumers abroad who know your brand. retailer looking to expand into Canada (with a forecasted $33 billion in ecommerce sales in 2024) needs to consider custom, duty, and taxes.

Minimum Viable Product 94

Minimum Viable Product Territory Launch Strategize 94

SaaStr

APRIL 3, 2024

Jennifer has been at PagerDuty since 2016, a disruptive company that took automation to the next level before AI was hot in 2024. Customers are being much more cautious, not buying ahead of their needs or being able to anticipate things like headcount growth or budget certainty as effectively as they had in the past.

Healthcare 91

Healthcare Trust Drivers/motivators Start-ups 91

SaaStr

OCTOBER 4, 2023

Is it epic, and will it return to triple-digit growth? They came down to Earth from high flyer growth but are slowly re-accelerating over the last four quarters. Monday saw seat contraction but didn’t miss a beat because only 30% is to tech, and 70% is to normal businesses. No, it’s too mature, but it’s back. It’s not worse.

Non-Profits 92

Non-Profits Growth Contract Up-sell 92

SaaStr

APRIL 10, 2024

Fast forward to today, it’s settled into a very mature leader, with slow growth but impressive efficiency … at a stunning $2.4 Operating Margins are a wildly impressive 33%, but revenue growth has slowed to a very mature 6%, and paid customer count actually dropped last quarter. It wants efficient growth.

Drivers/motivators 86

Drivers/motivators Price Contract Growth 86

SaaStr

SEPTEMBER 3, 2023

Let’s make 2024 the Year of Adding Value Again. Let’s make 2024 not another year of ripping off the base. Sometimes, you have to do what it takes to survive in a startup, scale-up, or even public SaaS company. The truth is, customers likely will give you one pass on selfish behavior here. But not a second, and definitely not a third.

Customers 92

Customers Price Contract Growth 92

Search Engine Land

SEPTEMBER 21, 2023

The key to profitable, sustainable growth for lead gen is what I call the High Quality Leads (HQL) framework. Narrow the circle of what good looks like and then open the targeting taps on Search and other networks (Video, Display) to drive growth. Why not “Contract Signed”? long sales cycles) or become paralyzed with indecision.

Lead generation 125

Lead generation Non-Profits Drivers/motivators Intrinsic 125

SaaStr

JANUARY 28, 2020

Aaron : The playbook for reigniting growth. So, putting a little bit more money in everybody’s pocket and creating a little more growth is probably a great topic for today. ” And so, when you think about a recession, how do you, one, you may just have to think about a little bit less growth. Jason : All right.

Growth 81

Growth Promote Engineering Up-sell 81

SaaStr

FEBRUARY 14, 2024

And during a growth phase, we become overwhelmingly growth-oriented to a fault. It’s not that you don’t want to spend, but maybe you can skip on 2024 marketing budget for customer success. I still think it’s tough, but it’s not clear exactly who owns what.” Others want to hold CS spending flat.

Customers 90

Customers Cross-sell Drivers/motivators Gaming 90

PandaDoc

MARCH 6, 2024

We’ll discuss how AI streamlines sales and contracting processes and helps with identifying new strategies. See also How to use contract AI for drafting agreements Pricing : They adhere to a freemium model, but the premium plan (if users request it) is priced at $6.99/month. Check out this video.

Price 97

Price Legal Contract Government 97