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Best CRM Software - Top customer relationship management tools for 2025

G2

Customer relationship management (CRM) software has become an indispensable tool for businesses looking to streamline their customer interactions and boost overall performance. What is CRM software and why is it essential for businesses?

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AI transformation: 2025 predictions

Martech

Here are some areas where organizations will be adapting and leveraging AI tools and processes in 2025. I expect these initiatives and hires to proliferate in 2025, said Eric Williamson, CMO of conversation intelligence company CallMiner. The post AI transformation: 2025 predictions appeared first on MarTech. Processing.

Retail 113
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AI is poised to disrupt the world of martech vendors and users

Martech

That is the nutshell version of the “Martech for 2025” report from Scott Brinker, editor of chiefmartec.com, and marketing technologist Frans Riemersma , released today. ” These changes go well beyond current use cases like content generation, personalization and knowledge management.

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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

Maximize Your CRM Productivity Download this ebook and unlock the full potential of your customer relationship management (CRM) system to boost productivity and streamline customer management.

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14 HubSpot updates from April 2025 you don’t want to miss

Martech

With more than 100 product updates released in April 2025, HubSpot continues to double down on what matters most: reducing busywork, improving data accuracy and giving teams more flexibility to get things done their way. Let’s take a look at the April 2025 HubSpot updates we believe will drive the biggest results for your team.

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The Definitive 2025 Guide to Sales Metrics & KPIs That Drive Revenue

RingDNA

Whether you have a dedicated team tasked with inbound lead response, or blended reps that handle outbound and inbound sales, tracking the right sales metrics and KPIs can help managers assure that reps are following up with leads fast enough.

Quota 62
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ABM isn’t the B2B salvation we were promised

Martech

Customer relationship management as a B2B business function was the province of account management until SFA (Salesforce Automation) software arrived and rebranded itself as CRM. That famously happened with CRM decades ago. Now, the term CRM simply means a sophisticated marketing database.

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