SaaStr

APRIL 30, 2022

If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. The other piece of it is there’s a perception that SaaS products are less expensive. One is customers.

Price 92

Price Launch X-functional Contract 92

Capterra Sales & Marketing Software

JANUARY 21, 2022

The post Capterra Value Report: A Price Comparison Guide for Customer Relationship Management (CRM) Software appeared first on Capterra. Compare pricing for the top customer relationship management software products with the highest value-for-money and functionality ratings.

Customer Relationship Management 52

Customer Relationship Management Relationship Management CRM Price 52

SaaStr

NOVEMBER 8, 2022

Well let me just step back with my learnings as you do your own planning: First, assuming you are growing > 80% YoY or so, have a lot of pre-paid annual contracts, … you should be able to be cash-flow positive almost no matter what somewhere around $5-$8m in ARR. Do you really need 12 people on the product team? Get better.

Quota 114

Quota Contract Price Growth 114

Martech

AUGUST 25, 2023

“We just cancelled a SaaS product we’ve used for three years. A new account manager that we haven’t met before, asking for money. Each year, we get the same email from them, a month out from renewal. It’s the only time we hear from them.” Why we care. Human help is expensive after all.”

Contract 89

Contract Account management Represent Clients 89

Lead Fuze

DECEMBER 1, 2021

Those deals are large, with 3 year contracts and prestigious logos. I have seen organizations that were successful in their product enterprise website, but I’ve also worked with ones who failed to make the transition. 1) Product Market Fit Assumptions – Is the problem you solve relevant in the Enterprise market?

Product 40

Product Account management Contract Price 40

Sales Hacker

FEBRUARY 1, 2021

Why is it that companies have a sales process they follow rigorously to win business, yet avoid the same discipline in managing those customers throughout the lifecycle of their contracts? Too often contract cancellation (or non-renewal) comes as a surprise, but it never should. Why should I pay this price increase? ”.

Customers 74

Customers Contract Cross-sell Account management 74

Veloxy

JUNE 23, 2021

One way to select between outside and inside sales hires is by analyzing the type of product you’re selling. If your product or service is a high priced solution that includes customization, then outside sales will work perfectly. However, sales can be handled remotely if you sell SaaS or other cloud based products.

Inside sales 232

Inside sales CRM Sales Pipeline 232

Martech

FEBRUARY 2, 2023

Will we have a dedicated account manager and technical support, especially with the initial migration? How does the company handle requests for product modifications? What’s the long-term product roadmap and launch dates? Questions for vendor about pricing Although not all vendors require an annual contract, many do.

Conversion 96

Conversion Contract Follow-up Account management 96

Sales Pop!

APRIL 11, 2024

Without it, of course, the chances of account expansion are highly unlikely. It can be an elusive target, though, given the typical focus in working to insure your products and services delivered to a client are the very best that they can be. The contract is signed. a bad idea with new major accounts.

B2C 52

B2C Clients Contract Account management 52

SaaStr

MAY 25, 2020

At the end of the call we’ll walk through the application so you can start trying the product” — Sam Blond, CRO, Brex. “Short video overview of the product and a free trial without a credit card” — Muthu Kumar, CEO Eventzilla. In your pricing. In your contracts. “Simplicity. In your website.

Closing 135

Closing Process Contract Price 135

Hubspot

APRIL 27, 2023

Because most SaaS products are subscription-based and allow for recurring revenue, this business model is becoming the go-to for many businesses — new and old. They make initial contact with people whom they think are qualified and ready to use the product they're trying to sell. SDRs are responsible for outbound prospecting.

Account management 77

Account management Commission Contract Sales 77

Gong.io

AUGUST 3, 2022

Closing new contracts is important, but retaining and increasing revenue from existing accounts is crucial for maintaining and growing ARR. Customer success (CS) is a business initiative (and attached department) that seeks to ensure customers get maximum value out of your product. . Defining customer success and measurements

Customers 87

Customers Cross-sell Contract Price 87

Search Engine Land

DECEMBER 4, 2023

Hollywood writers negotiated new contracts to continue earning a living when genAI could use their ideas to create new plot twists. These early applications demonstrated the immense potential for ChatGPT in PPC account management and campaign optimization. Reduced pricing for GPT OpenAI also reduced pricing across the board.

Objectives and Key Results 113

Objectives and Key Results Campaign Launch Strategize 113

Lead Fuze

DECEMBER 1, 2021

Those deals are large, with 3 year contracts and prestigious logos. 1) Product Market Fit Assumptions – Is the problem you solve relevant in the Enterprise market? When you’re going to a higher-end customer, don’t just assume that your current product will be enough.

Sell 52

Sell Account management Contract Price 52

Gong.io

JULY 11, 2022

An inside AE ( Account Executive ) takes meetings booked by BDRs or directly by the buyer, presents product demonstrations, and closes contracts. Field reps for a B2B software company (a CRM platform, say), might attend trade shows, conferences, and industry events to promote their products and generate new business.

Inside sales 62

Inside sales Commission Outside Sales Quota 62

SaaStr

MAY 14, 2023

Talkdesk spent two years getting its Zendesk for voice products right, and then boom, boom, went from almost nothing to six million in ARR in the last 12 months… that sounds pretty good and it’s accelerating. Today, we have displayed the enterprise prices on the website today, very transparent. Tiago Paiva, pretty good?

Price 93

Price Start-ups Up-sell X-functional 93

Openview

JANUARY 14, 2019

Software that’s sold with a traditional license and maintenance contract is rapidly taking on dinosaur status. The one-time sale that came with a high price tag was ideally suited for the tenacious and independent field salesperson. There is no longer the high price of entry for the customer. The Once and Done Sale.

Contract 88

Contract Inside sales Customer Relationship Management Price 88

PandaDoc

APRIL 6, 2021

Product Overview. As a sales enablement platform, GetAccept is focused on helping you manage your entire contract workflow, from first draft to final signature. As a result, while GetAccept offers far more than digital signatures, this functionality also comes with a much higher price tag than DocuSign. Ease of Use : 4.6/5.

Contract 52

Contract Price Account management Process 52

PandaDoc

APRIL 6, 2021

Product Overview. As a sales enablement platform, GetAccept is focused on helping you manage your entire contract workflow, from first draft to final signature. As a result, while GetAccept offers far more than digital signatures, this functionality also comes with a much higher price tag than DocuSign. Ease of Use : 4.6/5.

Contract 52

Contract Price Account management Process 52

Lead Fuze

MAY 26, 2023

You can start as an intern or entry-level employee and gradually work your way up through positions like account manager, project manager, or even creative director. Pro tip: Use the Pomodoro Technique , a time-management method that breaks work into short intervals (usually 25 minutes) followed by a brief break.

Profit margin 52

Profit margin Legal Price Networking 52

Hubspot

APRIL 2, 2018

Do you have any questions about the contract?". We’d already agreed on X price. If we can come down to X price, would you sign today?”. How's your experience with our product/service been so far?". Contract questions. Never comment on a contract or proposal over email. Things to Say On the Phone. “I

Prospecting 96

Prospecting X-functional Contract Cross-sell 96

Miller Heiman Group

APRIL 9, 2019

Some examples include a special pricing offer, a customer-defined customization or a revision to contract terms. The challenge here is to pull the conversation away from price. For instance, bring subject matter experts, such as your product engineer or product manager, into the conversation.

Territory 92

Territory Account management Price Contract 92

Gong.io

NOVEMBER 7, 2022

If you’re a software company selling accounting solutions, for instance, you’ll likely need to get approval from the company’s accounting manager and chief financial officer (CFO). Finally, because complex sales have higher price points, there’s a high degree of risk for the buyer. So how long does a complex sale take?

B2C 62

B2C Sales Price Prospecting 62

Hubspot

OCTOBER 16, 2017

If you want them to stop selling to poor fit customers, institute a clawback so they lose their commission if the customer churns or returns the product within a set window of time. Increase average contract length. Drive sales for specific product. Acquire “seed” accounts. Manage deal flow. Increase cash flow.

Commission 92

Commission Quota X-functional Non-Profits 92

PandaDoc

MAY 30, 2019

Send better contracts. To close it, you’ll have to not only prove your value but also get buy-in from the prospect’s social media, design, and account management departments. Those executives best understand the nuances, trouble spots, potential hacks, and overall use cases of the product.

Contract 75

Contract Negotiate Strategize Sales 75

SaaStr

APRIL 16, 2023

Yammer was really launched entirely as a web page product. If I had it to do all over again, I would have made mobile the primary way that the product worked. Obviously, it’s a great product and great market, but things are different. ” What we have, we call them account managers, and there’s no outbound.

Start-ups 135

Start-ups Real Estate Product Networking 135

Highspot

JUNE 22, 2021

Each approach has unique benefits that suit specific types of businesses and products. If someone tried to sell you a product you did not need, it’s unlikely that you would buy it. It’s therefore critical that you are as versed on the competition as you are your own product. Sell the Problem, Not the Solution.

Technique 82

Technique Negotiate Cross-sell Sales 82

Hubspot

JANUARY 3, 2017

Getting bogged down by your inbox is especially problematic in agencies where account managers and other client-facing employees must deal with managing requests from a number of different clients who are all considered priorities. Price: Free. Price: Free. Price: Free, Sales Pro is $50/user/month.

Clients 77

Clients Contract Price Trust 77

SaaStr

MARCH 1, 2019

Before joining Redpoint, Tomasz was the product manager for Google’s AdSense social-media products and AdSense internationalization. Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts?

Contract 46

Contract Price Commission Conversion 46

Sales Hacker

OCTOBER 16, 2019

For several years, I ran account management at a marketing agency — a business model infamous for mismatched expectations and subjective quality of delivery. This is especially true in a subscription-based product, where it’s common not to make any profit until renewal. This will include: The contract value.

Service 50

Service Process Contract Sales 50

SaaStr

AUGUST 20, 2020

How is the best way for sales and product to work together? What can one do to proactively make those discussions with sales and product both frequent and productive? It wasn’t just engineering, product, and design roles. * What does it take to create a performance led sales culture? Kyle Parrish: I love it.

Sales 79

Sales Price Quota Start-ups 79

SaaStr

OCTOBER 6, 2019

Add in a bunch of pre-paid annual contracts, and by $3m, $4m ARR or so … you can start to feel pretty confident in your nice, capital-efficient model. More account managers and farmers. You start to become a break-out leader, and there’s a target on your back: Competition leads to price cutting.

Non-Profits 92

Non-Profits Growth Appointment Sales 92

Sales Hacker

OCTOBER 10, 2019

Any change to the business — whether its a simple change to your product’s pricing or packaging, or an acquisition requiring the integration of new CRM data with your existing data — means your system needs to be adapted. Setting up the quote object will allow for flexibility and historical context around pricing and packaging.

Government 58

Government Process Objectives and Key Results Commission 58

Hubspot

JUNE 22, 2018

Your company can’t do everything internally, and when your business needs to purchase a product or service from elsewhere, you might need to shop around. Production of creative material including collateral and direct mail. General account management. Possible Roadblocks. Background/Introduction. Possible Roadblocks.

Negotiate 100

Negotiate Lead generation Contact Campaign 100

Lead Fuze

DECEMBER 31, 2021

In this article, we provide insights on how to build a product sales organization structure that yields results. In the SaaS world, it is not enough for us to look at salespeople as individual contributors but rather as an entire team across departments such as marketing and product development. Product/service line.

Territory 52

Territory Assembly Line Commission Objectives and Key Results 52

SalesLoft

JANUARY 31, 2019

This business model shift fundamentally changed enterprise software sales from what was a relationship-based, in-person sales process that traded in multi-million dollar contracts, or an SMB software sale that occurred via a brick-and-mortar retail channel. So, what metrics are really important to measure? For closers, this is bookings.

Sales 53

Sales Drivers/motivators Price Pipeline 53

ConversionXL

APRIL 18, 2017

Speaking at events works as well, and there are many that allow newer speakers, like Measure Camp, Product Camp, and local marketing meetups. And you can compete on price by being the cheapest. They’re anal retentive about every little detail that goes into the contract or the proposal. They try to haggle the pricing, hard.

Referrals 87

Referrals Clients Price Contract 87