Business Services Customers Repeat business 
Adaptive Business Services
APRIL 30, 2025
Making the sale is not the same thing as making a customer. A sale is transactional; a customer is relational. While a single sale might boost your numbers this month, a loyal customer can contribute to your success for years to come. You exceeded customer expectations – You made the sale and you made a customer!
Adaptive Business Services
OCTOBER 30, 2024
As a customer, what do you admire most about salespeople who you have had the pleasure of working with and which abysmal behaviors have been exhibited by those who were not? Exceeding expectations is the only acceptable outcome … Not meeting customer expectations … say buh bye. His answer … “I return phone calls.”
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Adaptive Business Services
JUNE 2, 2021
An Implementation Workshop addressing the following should be performed to define how Nimble will be set up and configured for your business. Standard and Custom Fields. Sales, Marketing, and Business Processes to be supported. appeared first on Adaptive Business Services. Project Goals and Objectives.
Adaptive Business Services
JUNE 12, 2024
You may be in sales but you are also a customer. Non-responsive Pushy Poor follow-up Did not keep commitments They knew nothing about my business or my needs Did not meet my expectations I never knew where we were in the process They did not listen They got it wrong! You made a sale but not a customer. Think about this.
Adaptive Business Services
SEPTEMBER 29, 2021
There are only three possible outcomes from any customer interaction. You made the sale, but … you don’t have a customer that will buy from you again, without getting bids, and the one who will willingly refer you to others. . Repeat business. I actually do think about my customers at 3 AM. What are they?
Adaptive Business Services
DECEMBER 15, 2021
Instead, let’s talk about being different and, if you are perceived by your customer as being just that, your sales will increase dramatically. Becoming this will naturally lead to exceeding your customer’s expectations and this leads to sales, repeat business, and referrals. I talk about being R.U.M. Where to now?
Adaptive Business Services
NOVEMBER 4, 2020
Some tips … Be prepared – Know your product and know your customer. Help to set, and then to manage, customer expectations – Every customer has expectations. Even if you got this sale, you don’t have a customer. You exceeded their expectations – Referrals and repeat business.
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