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22 must-have reports for measuring CRM health

Martech

Even the best CRM is nearly useless without clean data. Knowing where contacts are in their customer journey lets you see whether they should be handed off to sales or further nurtured by Marketing — and how to communicate with them when you do. Clear these to improve performance.

CRM 127
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CRM Security—At Pipeliner, We’ve Got This

Sales Pop!

This is why we’re starting a new series of articles detailing why, when it comes to CRM, you need not have such worries with Pipeliner. To begin with, a critical factor is trust. Who can we trust today? Trust is a word that is liberally abused, not only by governments but by many others. Risk Assessment. Stay tuned!

CRM 246
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I Accidentally Destroyed My Nimble CRM Database

Adaptive Business Services

In preparation for starting to work with two new Nimble CRM clients who have substantially large and junked up databases, I decided to experiment with AI to see if I could deploy that in the cleanup. When I used to do contact syncing from Google to Nimble was another. Not totally, severely damaged, and thats ok. Heres what happened.

CRM 86
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3 tips to maximize your ROI at events

Martech

People trust individuals more than companies and LinkedIn lets your team tap into that trust. Remember, being too pushy on LinkedIn can backfire, so focus on offering value and building trust. When your CRM is cluttered, you risk missing opportunities and wasting resources.

CRM 128
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8 Contact Center Automation Trends to Watch for in 2025

Salesforce

This is where AI -powered contact center automation comes into play to help your team work more quickly and efficiently, all while focusing their attention on the customer. Let’s zoom in on eight major contact center automation trends that are already making waves in customer service and are set to get even bigger in 2025 and beyond.

Contact 102
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13 Strategies to Shorten Your Sales Cycle

Veloxy

Engagement: Relationship building and trust establishment. How to Remove Salesforce CRM Friction Learn how to remove friction points tied to Salesforce, helping your sales team sell easier and faster. All these strategies will allow you to minimize the time elapsed from initial contact to the closing of the deal.

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Nimble CRM Tips & Updates – April 2, 2025

Adaptive Business Services

Turn business cards into Nimble contact records quick and easy! You can now adjust column widths on contact lists. Your goal will dictate when you will be moving a contact out of a sequence either successfully or unsuccessfully. Sequences – Sequences are a group of emails to be sent out to selected contacts on a schedule.

CRM 71