article thumbnail

Here’s How Your Field Service Team Can Fix Problems Before They Happen

Salesforce

Service providers are focusing on the metrics of their customers’ success by moving to outcome-based contracts — which outline specific goals and are paid only when those objectives are met — and aligning their field operations to customer satisfaction. This makes the service provider a strategic partner to their customers.

Service 98
article thumbnail

“My Obsession To Provide Customer Value,” Christian Mauer

Partners in Excellence

I then studied Electrical Engineering at the Swiss Federal Institute of Technology, specializing to the max. This buying process was particularly nightmarish when bidding for contracts for projects to build a new system for a new service. After awarding the contract to us, the customer did not allow us to run away.

Customers 109
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Key Factors: What Might Lead to a Business Cycle Expansion

Lead Fuze

Role of Fiscal Policy in Promoting Economic Growth The tempo is set by strategic adjustments in taxes and public expenditures. It’s all about hitting the right notes with strategic adjustments that boost growth, create jobs, and keep businesses investing confidently.

article thumbnail

Top 10 problem solving group activities to work effectively as a team

PandaDoc

What you need: Blindfolds, an electric fan, and simple building materials such as card stock or cardboard paper, toothpicks, rubber bands, straws, masking tape, sticky notes, etc. Example: Your company is trying to beat a competitor to secure a contract renewal with a high-paying client, but the client is leaning towards your competitors.

article thumbnail

Make it. Move it. Sell it. — Episode #2

Spiro Technologies

So you start talking about lowering your electric bill, having a smaller AC unit and managing, like I said, the airflow in and out of that home. That’s again where I look back at our customers and say tell me about the businesses that you’re spraying or the contracts that you have. It’s a really cool product.

Sell 52
article thumbnail

12 Warning Signs Your Website Redesign Could End In Catastrophe

Hubspot

1) Lack of strategic direction. Providing strategic direction for your website should not be an easy step, so the first indication of trouble is trotting out a quick laundry list of all the bells and whistles you've dreamed of having on your website to stand as your plan. 6) Not having a contract or clear Scope of Work (SOW).

article thumbnail

Cialdini’s 7th Persuasion Principle: Using Unity in Online Marketing

ConversionXL

If you’ve worked in marketing, sales, conversion optimization – any role that has to do with strategic communications/persuasion – you’re likely familiar with the work of Dr. Robert Cialdini. by removing contracts and generally positioning themselves as not as evil as the other carriers. Image Source.