Veloxy

AUGUST 16, 2023

In this blog post, we’ll dive into the importance of Salesforce ROI, the key factors affecting it, and the essential metrics to consider when measuring your CRM investment. Essential metrics for measuring ROI include sales, marketing and customer service performance indicators.

Objectives and Key Results 130

Objectives and Key Results CRM Profit margin Consult 130

SalesLoft

MARCH 21, 2022

Most sales orgs already use a CRM like Salesforce or HubSpot but realize that this platform alone doesn’t help sellers powerfully connect with prospects and customers. . This post will show you how sales engagement fills the gaps your CRM leaves and how using the two together accelerates deal velocity. . CRM: Your System of Record.

CRM 52

CRM Cross-sell Pipeline Sales 52

Salesforce

JULY 19, 2023

Table of contents What is AI in customer service? What are the benefits of AI in customer service? ” With budgets in flux and customers expecting more, service teams are constantly figuring out how to answer an important question: how do you actually do more with less? The answer is AI in customer service.

Service 52

Service Customers CRM Technology 52

Sales Hacker

JUNE 3, 2021

Because I had found success with the CRM I was using, I decided to use the same software I had built the landing page with as a CRM for my sales efforts since it collected all the basic prospect information I sought. Which meant it was clear I used the wrong CRM for my use case. accounting or legal services).

B2C 76

B2C CRM B2B E-commerce 76

Hubspot

NOVEMBER 16, 2021

The bad news is that many of today’s SMBs aren’t using a payments solution – or frankly even leveraging online selling. In fact, 42% do not have payments data in their CRM, and 59% agree or strongly agree that they rely on multiple, disparate solutions to manage their payments data.* Remember those data silos I mentioned before?

CRM 73

CRM B2C Commission Cross-sell 73

Martech

FEBRUARY 1, 2022

Moving is always a slog, but I’ve done it so often that I can do it on autopilot: Throw this out, pack that, sell what’s too good to pitch but not needed in the new place. But this time, I’m seeing companies moving to new email service providers (ESPs). After 17 moves, I have it down to a science.

Service 102

Service Assembly Line Cross-sell Follow-up 102

Salesforce

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. These features aren’t just nifty toys.

Gaming 95

Gaming Cross-sell Referrals CRM 95

Veloxy

MARCH 15, 2023

It also involves the development of processes and strategies that support the revenue team in achieving their goals, such as marketing initiatives, customer experience improvements, cross-functional collaboration, and more. Why is revenue enablement important? Tools to track & analyze revenue enablement performance 1.

Cross-sell 246

Cross-sell Objectives and Key Results Growth Territory 246

Sales Pop!

DECEMBER 20, 2023

Their role extends beyond closing deals ; it involves the delicate art of cross-selling and up-selling to existing accounts. Working with the Existing Customer: A strategic farmer analyzes specific accounts, identifying opportunities to expand product or service lines within them.

Cross-sell 52

Cross-sell CRM Pipeline Strategize 52

Hubspot

DECEMBER 13, 2023

You'll provide a brief overview of your product or service and try to gain their interest. You’ll ask open-ended questions to understand their pain points and determine if your product or service is a good fit. Pro Tip : Your CRM could make tracking your prospect's progress a cleaner, easier process.

Objection handling 72

Objection handling Negotiate Cross-sell Contract 72

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. They may have a written statement with the price, variants, product details, services, and other information required to complete the transaction. This especially applies to CRM and managing customer data, and quota attainment.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Sales Pop!

MARCH 17, 2023

Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. By providing the sales team with marketing collateral and content that is relevant and useful, the sales team can effectively communicate the value of the company’s products or services to potential customers.

Cross-sell 97

Cross-sell Technique CRM Pipeline 97

Miller Heiman Group

MAY 30, 2018

If I were to ask you to name a type of sales enablement software, chances are good that CRM would be the first tool to come to mind. In this post, we’ll explore why a mature enablement discipline demands a solid CRM foundation, but it doesn’t end there. CRM is Must-Have Foundation for an Effective Sales Enablement Strategy.

CRM 65

CRM Technology Technology Cross-sell 65

Martech

FEBRUARY 13, 2024

For instance, if your competitors successfully use AI for customer service, explore AI chatbots or automated customer support technologies. By auditing their current tools and addressing these alignment gaps, they adopted a new marketing automation platform better integrated with their CRM system. If it worked once, it can work again.

Objectives and Key Results 111

Objectives and Key Results Cross-sell Strategize Retail 111

Martech

FEBRUARY 15, 2024

Gather the internal stakeholders Typically, these projects involve product, IT, brand, marketing, customer service and other internal teams. Email and social are typically the first channels to focus on cross-selling the two brands. Be sure to establish the future home of customer service content, video demos, and all the blogs.

Objectives and Key Results 106

Objectives and Key Results Cross-sell Campaign Strategize 106

Highspot

MAY 3, 2024

The goal is to simplify the complexities of today’s selling environment and create a smoother experience for buyers and sellers. The current selling environment for new business and within your existing customer base is more complex, and intense, than any time in the past decade. Why Do You Need Revenue Enablement?

Cross-sell 52

Cross-sell GTM Technology Technology 52

InsightSquared

FEBRUARY 27, 2018

Switching between systems is a productivity killer, not to mention that your reps’ sales pipelines become inaccurate because they don’t always know which of their leads have signed up for free trials, used various parts of your product, or if you have a self-service option, transacted. That’s far, far different than website activity.

CRM 61

CRM Cross-sell Pipeline Account management 61

The 5% Institute

JUNE 15, 2023

Building a Strong Value Proposition A compelling value proposition sets your product or service apart from competitors and communicates the unique benefits it offers to customers. Emphasizing Cross-Selling and Upselling Cross-selling and upselling are effective techniques to increase the average order value and maximize sales opportunities.

Cross-sell 52

Cross-sell Referrals Customer Relationship Management Sales 52

Martech

MARCH 4, 2024

Customer Churn Rate: Churn rate measures the percentage of customers who stop using a product or service over a given period. Marketing can focus on strategies to increase CLV, such as personalized cross-selling or upselling campaigns, targeted retention efforts, and loyalty programs. Here are a few examples: 1.

Customers 108

Customers Objectives and Key Results Manufacturing CRM 108

Veloxy

MAY 24, 2023

Conversion Rate Optimization Sales Training and Enablement : Provide your sales team with comprehensive training and resources to improve their selling skills. Maximizing Deal Size Upselling and Cross-Selling : Identify opportunities to upsell or cross-sell additional products or services to your existing customers.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

Salesforce

SEPTEMBER 5, 2023

Upselling is when a seller encourages a customer to buy a more expensive version of a product or service than they originally intended. Instead of selling just one training session, I have the potential to sell four. Cross-selling looks different. This surfaces needs you can address with upsells (and cross-sells).

Cross-sell 72

Cross-sell Quota Up-sell Contact 72

Hubspot

APRIL 1, 2024

Budgets were inflated and inbound leads were plentiful, which created a distorted view of what it’s like to sell. Boosting Active Prospecting, Outbound Efforts, and Social Selling Inbound leads are not the only way to generate new business. There are more prospects that fit your ICP in your CRM than you probably realize.

Cross-sell 60

Cross-sell CRM Referrals Up-sell 60

SaaStr

FEBRUARY 17, 2023

They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue. It was up to him to decide whether to focus first on fighting churn or to expand revenue through upsells and cross-sells. Is it a broken product or lacking service? Something missing?

Cross-sell 80

Cross-sell Customers Relationship Management Up-sell 80

Sales Pop!

FEBRUARY 27, 2022

What made items or services valuable to people? For example, selling to a person who is more advanced in age is considerably different from someone young or middle-aged. Salespeople must have a good grasp of who they are selling to with regard to preferences. When you truly service a customer, you have made an ally.

Cross-sell 98

Cross-sell Pipeline Sales Represent 98

Veloxy

MARCH 23, 2023

Sales cycles can vary in length and complexity depending on the product or service being sold. This includes the number of salespeople on your team, the tools and technology they have access to, and the support they receive from other departments such as marketing or customer service. Find prospects from anywhere, at any time.

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Gong.io

AUGUST 19, 2021

It’s pretty straightforward: The client’s team reports a large gap given the time they spent selling, but nothing out of the ordinary. This gave them a data-driven way to decide where to focus their sales organization’s efforts so they could free up reps’ time to actually sell. That reduces the time they spend selling. .

Product 127

Product Cross-sell CRM Sales 127

Hubspot

AUGUST 22, 2022

Selling by offering a solution rather than pitching a product/service is key to sales pros. Of course, the strategies used will depend on whether they sell B2B or B2C, so let’s dive into how B2B sales professionals are getting ahead first, then take a look at the top B2C strategies. How Salespeople Build Rapport When Selling.

Cross-sell 61

Cross-sell B2C CRM Quota 61

Veloxy

OCTOBER 26, 2023

The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals. Aligning your personal and professional interests with the medical devices you sell can help you excel in your role.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

SalesPop

MARCH 19, 2021

This is so true that Pipeliner CRM is one of very few CRM solutions that empower real account management, without an additional module. While this category basically means new customer acquisition, it also needs to include cross-selling and up-selling to existing accounts. Can that account be enlarged?

Cross-sell 98

Cross-sell Objectives and Key Results Account management CRM 98

Salesforce

DECEMBER 12, 2023

“The number one priority at companies with customer-obsessed cultures is providing service and support that makes their customers successful,” said Thomas Miller , senior director of alliances for Trifecta Technologies. While you may have heard of customer obsession and think your company is hitting the mark, how can you be sure?

Teamwork 59

Teamwork Customers Cross-sell Strategic planning 59

Heinz Marketing

JUNE 30, 2023

Imagine a software-as-a-service (SaaS) company aiming to increase customer retention rates. By analyzing metrics such as customer churn rate and customer satisfaction scores, the company can identify areas for improvement, make targeted changes to their product or service offerings, and deliver a better customer experience.

B2B 107

B2B Growth Customers Cross-sell 107

Veloxy

FEBRUARY 22, 2023

Field sales, also known as outside sales , is a method of selling that involves sales representatives who engage with potential customers in person, typically outside of an office setting. One of the most common is product training, which involves learning about the products or services being sold. Schedule your free workshop NOW!

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Martech

JANUARY 25, 2023

Without asking your admin for custom reporting changes, you can see the info you need for specific properties and segments of your CRM on dashboards using the new property filters (in beta). Previously, the date range was the only filter available for the entire dashboard.

Finance 114

Finance Contract Cross-sell Campaign 114

Salesforce

AUGUST 24, 2023

Cross eyes. Automatically create sales dashboards to visualize your data Hit your targets with data-driven selling guidance built directly into your CRM. Located within a company’s CRM or sales analytics software, it groups together related metrics for an “at a glance” look at progress toward sales goals.

Pipeline 98

Pipeline Quota Lead generation CRM 98

ClickFunnels

NOVEMBER 28, 2022

We believe that the most effective way to sell anything online is the Value Ladder sales funnel. You offer the potential customer your least expensive and least valuable product or service. You offer the customer a more expensive and valuable product or service. Send one-off broadcast emails such as time-sensitive announcements.

Pitch 130

Pitch Consult Cross-sell Trust 130

Highspot

JANUARY 9, 2024

Each stage requires specific selling skills to satisfy prospect needs. Here’s what the B2B sales cycle looks like: Prospecting: This business development is where the sales process begins, as sales reps search for potential clients who might need their products or services. What is B2B Sales Training?

Technique 52

Technique B2B Cross-sell Negotiate 52

The 5% Institute

JUNE 19, 2023

Opportunities for cross-selling and upselling: Through regular engagement with customers, businesses can identify additional needs and opportunities for cross-selling related products or upselling premium services.

Cross-sell 52

Cross-sell Technique Sales Trust 52